[Forum Admin]How to Delete account ?

Anyone can teach me how to delete account ? I am stuck at - You have prepaid cloud resources in use. Please make sure that all resources are released.


anyone ?

resource already stopped but the release button is grey out , what to do ?

Dear keith1111,
You can click "Contact Sales" in the homepage. Complete and submit the form in it and our exclusive business advisor will get back to you soon. We have a global sales team available to assist you with this issue. Thanks.

Hi,


This can depend on what plan you bought the services with: Pay-as-you-go or a monthly (or yearly) subscription.

Hi,
Ensure all the services are terminated and released. Also, check your account for the mode of subscription. Then kindly proceed with deleting the account.

You can also check in the help center.