Direct Mail Filter

Please what are the list of conditions to meet in making sure your mail dont get rejected or throw "The server response was: Reject by content spam [@sm190603] ANTISPAM_CAT[01201311R141b1, ay35au-spam011192184156]: spam content" exception.

Maybe you can explain ore on the products, services you are using and how you get to that issue. Folks or Tech support can help you more speedily.

I am working on a product (SMXAfrica). And Direct mail is used for mail verification. When the mail body was simple, the mails delivered. But when I used an html template as the mail body, it throws the above mentioned exception.

Aha, maybe the Tech support team can help you . Maybe you ca share your learning from it, when you get it  resolved.

Help me!
I send the content type is html, I get such an error!
Message = "Transaction failed. The server response was: Reject by content spam [@sm190603] ANTISPAM_CAT[01201311R271b1, ay35sg011193009119]: spam content"

Same problem.

We bought DirectMail and we are trying to use it to send notifications and newsletters to our userbase and half of the email templates that we are trying to send (with an open rate of 80%+ in other smtp services like sendinblue) get the error: 554 Reject by content spam [@sm190603] ANTISPAM_CAT[01201311R111b1, ay35sg011193009147]
Sometimes because a simple phrase in spanish in a plain txt body. Sometimes because a phrase they don't like in a html body, and there is no explanation why or which one, it's exhausting. They suggest that we must open a ticket, but a ticket for each email template we have it's a complete nightmare. Probably we are going to leave this service.