nohnt
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[Forum Admin]Can i refund my money ?

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More Posted time:Nov 9, 2017 19:52 PM
I just connect my VISA accuont with alibaba cloud and get free 300$ credit \.
But when i creat a ECS, it purchase in my visa accuont not in the free credit
I lost money for nothing casue i just a test your free ECS
Can i refund my money back ?

shhanshan
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1st Reply#
Posted time:Nov 27, 2017 17:06 PM
You bill from visa not free credit , most time because the free credit does not support all service. This credit cannot be used in conjunction with special offers, e.g. the Starter Packages.  It's not a quality problem,Alibaba cloud does not support refund.
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