kenng
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Lost the VNC password

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More Posted time:Sep 30, 2017 12:47 PM
I have lost the VNC password for remote connect to my cloud server from the ECS management console. how can I fix it? I could not login the server. Help!

shhanshan
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1st Reply#
Posted time:Nov 2, 2017 21:59 PM
you can submit a ticket to cloud support help you reset your VNC password
AlibabaCloud.com

abdulhafeez
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2nd Reply#
Posted time:Jan 28, 2018 23:38 PM
You can reset VNC password from your alibaba cloud console..ECS instance ->more -> Reset VNC Password.

RohitGoel
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3rd Reply#
Posted time:Mar 1, 2018 21:59 PM
Alternate way would be to use MSTSC/RDP Connection ....RDP is bit easy and will give better experience..

abdulhafeez
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Posted time:Mar 5, 2018 16:33 PM
@Rohit:

Yes RDP is used for Windows instance, port 3389 should be allowed for Incoming on Security group.
and ssh is used for Linux instance, port 22 should be allowed for Incoming on Security group.

Connecting using VNC should be last choice, however I recommend to reset the VNC password to something you can remember.

You can reset VNC password from your alibaba cloud console..ECS instance ->more -> Reset VNC Password.
[abdulhafeez edited the post at Jun 28, 2018 19:07 PM]
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