Specializing in PC-based CNC controllers, SYNTEC Technology Co., Ltd. has long been engaged in the R&D of CNC hardware and software for machine tools. Committed to expanding its market presence in Greater China. SYNTEC has so far become one of the most influential and promising controller brands in the Asia-Pacific market.

With its offices in cities as diverse as Taipei, Hangzhou, Ho Chi Minh City, and Bangkok, SYNTEC requires its regional teams to collaborate remotely and efficiently with one another. Because its expansive business is bringing in more partners and employees, most of whom have been working from home since the COVID-19 outbreak, SYNTEC is currently in urgent need for faster and more stable network connections.

Alibaba Cloud is SYNTEC's first choice when it comes to improving cross-border connections and the reasons are multi-fold. First, Alibaba Cloud has the largest share of China's cloud market. Its mature products and services have helped many companies enter China or other overseas markets. In addition, Alibaba Cloud has extensive infrastructure in Asia, which can help improve SYNTEC's scalability for cross-border operations.

After an evaluation of SYNTEC's need and its network architecture, Microfusion, an Alibaba Cloud Gold Channel Partner, drafted a feasible plan to solve SYNTEC's connection problems with the slightest change. The solution built by Microfusion on Alibaba Cloud's platform has won unanimous praise across SYNTEC for its flexible payment model and high quality.

SYNTEC first used Elastic Compute Service (ECS) and Cloud Enterprise Network (CEN) to enable employees' access to internal systems and platforms and meet the demands for cross-border remote working. As the number of its partners and employees increases, SYNTEC adopted Alibaba Cloud's Global Accelerator solution to accelerate network transmission between Taipei and Hangzhou without changing the underlying architecture, and enhance network connection quality through the Alibaba Cloud backbone network. The solution has increased SYNTEC's network connection speed by 10%, improving the stability and security of connecting employees' home PCs to the company's system and removing the network obstacles to online team collaboration.

Facing market fluctuations, the manufacturing industry shows growing needs for digital and smart transformation. In the future, SYNTEC will leverage cloud elasticity and high compatibility to boost its continual innovation in Industry 4.0 technology, proactively integrating and distributing its resources in relevant sectors, and making bigger strides towards a "smart factory".