Garuda Daya Pratama Sejahtera (GDPS) is a technology-based Business Process Outsourcing (BPO) company.

GDPS strengthening their excellence in quality services that comply with certified standards. GDPS at the forefront of the industry, leveraging Competency, Technology and Health Safety SECURITY Environment (HSSE), which connects people, place and information into the digital era to put your business at the peak of long-term productivity and efficiency.

GDPS currently has 99,000+ talents, 55+ cities, and 40+ Job Title. GDPS is in Indonesia to help provides solutions for productivity and efficiency. We have technology-based services for your needs such as Integrated Facility Management, Integrated Security Management, Integrated Employee Handling Solutions, Aviation Solutions, Consultant and Manpower Support.

BeyondCare, GDPS’s key application, plays a central role in improving workforce management and operational efficiency. With essential features such as Talent Acquisition, Performance and Suggestion, Planning and Analytics, Learning Development, Scheduling and Deployment, HCM Service Delivery, and Payroll Management, BeyondCare helps boost productivity and supports GDPS’s mission to provide innovative, technology-based solutions.

Previously hosted on an on-premise infrastructure, BeyondCare faced significant challenges, including:

● limited capabilities in real-time server and app monitoring
● operational inefficiencies
● scalability issues
● unexpected hidden costs.

GDPS now seeks a solution that ensures transparency, improves performance monitoring, and offers seamless scalability to meet their growing operational needs.

GDPS selected Alibaba Cloud to overcome the limitations of their previous on-premise infrastructure and enhance the performance of their BeyondCare application. GDPS is working with Alibaba Cloud because it can meet the business requirements such as:

● Alibaba Cloud's international reputation as an IaaS and PaaS provider, combined with a strong local presence in Indonesia, made it an ideal choice to support GDPS's extensive operations across multiple locations in Indonesia.

● By migrating to Alibaba Cloud, GDPS aimed to achieve high availability and scalability to meet their business requirements. The migration was completed smoothly, ensuring minimal disruption to business operations.

● With Alibaba Cloud's solutions, GDPS now benefits from real-time monitoring, enabling better integration and an improved user experience. This transition has also led to cost savings in system operation and maintenance, even during periods of data volume growth.

● Furthermore, Alibaba Cloud's commitment to data sovereignty and compliance ensures that GDPS's data is securely managed within Indonesia's regulatory framework. This partnership empowers GDPS to enhance productivity, optimize resource usage, and scale their services efficiently, delivering exceptional value to their clients.

GDPS’s BeyondCare application operates on a reliable and scalable architecture powered by Alibaba Cloud. This architecture is designed to handle the extensive workforce management needs of GDPS while ensuring high availability, performance, and cost efficiency. The key components include:

● Elastic Compute Service (ECS): Acts as the backbone for hosting the BeyondCare application, providing scalable and flexible virtual servers to meet varying workloads.

● NAT Gateway and Elastic IP (EIP): Ensures secure internet access for the ECS instances, enabling communication between internal systems and external users.

● Object Storage Service (OSS): Provides highly durable and scalable storage for large volumes of application data, including backups, logs, and analytics outputs.

● Cloud Monitor: Offers real-time monitoring of the infrastructure, enabling GDPS to track system performance, resource usage, and application health effectively.

This architecture not only supports GDPS's current requirements but also ensures scalability for future growth. The use of these Alibaba Cloud products ensures strong performance, efficient resource utilization, and comprehensive monitoring, enabling GDPS to deliver superior value to its clients through the BeyondCare application.

The migration to Alibaba Cloud has delivered significant performance improvements and cost savings for GDPS’s BeyondCare application:

1. Payroll Process: Reduced processing time from 15–20 minutes to just 3–6 minutes, significantly improving operational efficiency.

2. Mobile App Login: Improved login times from 1900ms to 207ms, providing a faster user experience.

3. Traffic Requests: Increased capacity from 8,000 to 22,000 requests, demonstrating the scalability of the system.

4. Server Response: Enhanced server response times, ensuring better performance and reliability across the platform.

5. Cost Savings: Achieved a 20–30% reduction in operational costs, demonstrating the cost-effectiveness of Alibaba Cloud's solutions.

GDPS is committed to continuous innovation and plans to further enhance their BeyondCare application by adopting advanced Alibaba Cloud solutions. In the future, GDPS aims to integrate Relational Database Service (RDS) for improved database management, Auto Scaling to handle fluctuating workloads efficiently, and Server Load Balancer (SLB) to ensure high availability and distribute traffic effectively.

Additionally, GDPS is exploring the use of advanced analytics to gain deeper insights into workforce performance and operational trends. These initiatives reflect GDPS's vision to remain at the forefront of technology-driven solutions, delivering even greater value to their clients.