Frequently Asked Questions about Palworld

This article will continue to provide updates on the issues and solutions that Palworld players encounter on Alibaba Cloud.

Category	Question	Answer
Game server setup	Which regions are available for Palworld servers?	You can view and select the available regions on the server configuration page. After you select a region, you can view the corresponding price of the server.
Game server setup	Is PayPal supported?	Yes
Game version update	How do I update the version of a Palworld server?	Log in to the service instance page of the Compute Nest console and click the deployed service instance ID to enter the details page. Then, navigate to the O&M Management tab, where you'll find the Upgrade Game Server or Server Version Upgrade buttons to complete the upgrade process.
Game configurations	How do I modify the game password?	Modify the password
Game configurations	How do I modify the game configurations?	Enter the Compute Nest Console, click Service Instances on the left-hand menu, locate your instance, and click on the Instance ID to enter the details. Finally, click on Modify Configuration to adjust the game settings.
Game saving	Where are the game saves stored?	By default, game saves are stored in the following paths: • linux：`/home/ecs-assist-user/.steam/SteamApps/common/PalServer/Pal/Saved/` • windows：`C:\Program Files\PalServer\steam\steamapps\common\PalServer\Pal\Saved`
Game saving	How do I migrate the game?	Download and upload the archive files
Fees and discounts	Will the promotional price change based on the actual usage? Will I be charged additional fees?	The recommended Palworld server is billed on a subscription basis. You are not charged additional fees during the subscription period if you do not modify the server configurations. If the server is upgraded, you are charged for the upgrade.

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5830206662446801 March 2, 2024 at 6:08 am

Our server expired and they want $300USD to renew for another month (not happening...) is there any way to get the save data off without renewing?

: Alibaba Cloud Community March 4, 2024 at 5:17 am

Hi, you are welcome to join our Discord group https://discord.gg/HPFmJuBV for support and further discussions.

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