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Short Message Service:Use the console for Short Message Service

Last Updated:Feb 11, 2026

This topic is for new users and users who prefer a graphical user interface (GUI). It explains how to use the Short Message Service (SMS) console to send messages to more than 200 countries and regions without writing any code. This enables non-technical users to send SMS messages efficiently.

Preparations

Before you begin, complete the following preparations:

  1. Create an account: If you do not have an Alibaba Cloud account, create an account first.

  2. Complete enterprise identity verification: The message delivery rate for personal accounts can be low. Upgrade to an enterprise account for better performance. For more information, see Enterprise identity verification.

  3. Activate SMS: Log on to the SMS console and follow the prompts to activate the service.

  4. Purchase a resource plan: By default, SMS uses a prepaid resource plan billing model. Purchase a resource plan before you proceed.

    • Ensure that a credit card or PayPal account is attached to your Alibaba Cloud account.

    • Purchase a suitable resource plan based on the message destination and the Resource plans documentation. To use the pay-as-you-go billing method, contact sales for configuration.

  5. Carrier and compliance requirements vary by country and region. Before you send messages, complete the required compliance procedures for your destinations:

Send a test message using the Quick Start feature

Use this method to quickly try the service or test your message content.

  1. Log on to the SMS console. In the navigation pane on the left, click Quick Start.

  2. Enter the Mobile Phone Number. You can look up the country or region code in Dialing codes.

  3. The system automatically determines whether the destination is in the Chinese mainland or in an international region based on the country code.

    • For messages to Go China: Select an approved signature and SMS template. If the template contains variables, enter the variable values.

    • For messages to Go Globe: Fill in the SenderID and Message fields.

  4. Click Send.

Send messages using the batch sending feature

Shipping to international regions and Hong Kong (China), Macao (China), and Taiwan (China)

  1. Log on to the SMS console. In the navigation pane on the left, choose Go Globe > SMS Campaign.

  2. On the Mass Messaging page, click Create Campaign.

  3. Fill in the task information as described in the following table:

    Parameter

    Description

    Message Type

    Select the message type. Valid values:

    • Notification

    • Promotional Message

    Campaign Name

    The name of the campaign. It can be up to 30 characters.

    Sender ID

    The sender ID supports letters and digits. An alphanumeric ID can be up to 11 characters, while a numeric-only ID can have up to 15 digits. Use your application, website, or company name to build brand awareness. For more information, see Register a sender ID.

    Content

    You can use variables in your message. The variable format is ${name}. Example: Your verification code is ${code}. This code is valid for 5 minutes. Do not share it with others.

    Mobile Phone Numbers

    You can add recipient numbers by either importing a file or entering them manually.

    • Import Data

      1. Download a template and fill in the recipient numbers.

      2. Click Import Mobile Phone Numbers.

    • Manual Input (Variables Unsupported)

      Enter the recipient numbers.

    Note
    • To include variables in your message template, add by importing a file.

    • Manual input supports entering up to 100 recipient numbers. For larger batches, import a file.

    Schedule Campaign

    Enable Schedule Campaign to specify the time zone, date, and time for sending the message.

    Note

    To cancel a scheduled campaign, return to the Mass Messaging page and click Cancel in the Actions column at least 5 minutes before the scheduled time.

  4. If you have set a sending schedule, click Submit Campaign. Otherwise, click Schedule Campaign.

Sending to Mainland China

Important

Due to policy restrictions, the feature of sending messages to Go China is not available for new users. For existing accounts that have this feature enabled, your SMS signatures must undergo identity verification. Unverified signatures may be forcibly unpublished, which causes service disruptions. The requirements and procedures for identity verification have been sent to your Alibaba Cloud internal messages and the mailbox associated with your Alibaba Cloud account. To ensure normal business operations, complete the signature identity verification promptly.

  1. Log on to the SMS console. In the left navigation pane, choose Go China.

  2. On the Go China page, click the Broadcast tab.

  3. Click Create Campaign.

  4. Fill in the campaign information as prompted on the page.Create Sending Task

    Parameter

    Description

    Campaign Name

    The name of the campaign. It can be up to 30 characters.

    Signature

    Select a signature for the message.

    Template

    Select a message type and template.

    Mobile Phone Numbers

    You can add recipient numbers by either importing a file or entering them manually.

    • Import Data

      1. Download a template and fill in the recipient numbers.

      2. Click Import Mobile Phone Numbers.

    • Manual Input (Variables Unsupported)

      Enter the recipient numbers manually.

    Note
    • To include variables in your message template, add by importing a file.

    • Manual input supports entering up to 100 recipient numbers. For larger batches, import a file.

    Schedule Campaign

    Enable Schedule Campaign to specify the time zone, date, and time for sending the message.

    Note

    To cancel a scheduled campaign, return to the Broadcast page and click Cancel in the Actions column at least 5 minutes before the scheduled time.

  5. If you have configured scheduled sending, click Schedule Campaign. Otherwise, click Submit.

Query sending details

Query task execution results

  1. Log on to the SMS console.

    1. To query the details of messages sent to Go Globe, in the left navigation pane, choose Go Globe > SMS Campaign.

    2. To query the details of messages sent to Go China, in the left navigation pane, choose Go China > Broadcast.

  2. On the Mass Messaging page, locate the sending task that you created and click View Details in the Actions column.

  3. View the SMS message details, including Received At and Result.

    image

Check delivery reports

  1. In the SMS console, choose Analytics > Delivery Report.

  2. You can filter records by various conditions. Click Advanced Search to view all available filters:

    • Basic search: Filter by send date, time zone, mobile phone numbers, sender ID, and destination country/region.

    • Advanced search: Filter by Message Content, Carrier MCC & MNC, Delivery Status, Status Code, and Billed Messages.

    image

    Note
    • Default time zone: UTC+8.

    • Available data range: Data from the past 180 days.

  3. You can export the delivery report. For more information, see Query delivery reports.

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