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:Q Chat Overview

Last Updated:Jun 02, 2026

Q Chat lets you query data and generate insights using natural language, making data analysis accessible to everyone.

Important
  • Q Chat is a value-added module that requires a separate purchase. After purchase, an organization administrator assigns seats on the member management page. Users without a seat cannot access Q Chat. Manage Organization Users.

  • Currently available in the China (Hong Kong), Malaysia (Kuala Lumpur), and Singapore regions only. More regions coming soon.

  • Available in the Advanced and Professional editions only. It is not available in the Personal Edition.

  • To embed Q Chat in your business systems, purchase the Ticket Enhanced Embedding module (Professional Edition and higher).

Key Benefits

  • Retrieve data through natural language Q&A, reducing manual query effort.

  • Identify root causes of data anomalies and fluctuations to simplify decision-making.

    • Anomaly detection:

      Detect unusual data points in reports or files. Q Chat automatically drills down to find anomaly sources, such as specific customers contributing to a monthly profit deviation.

    • Fluctuation attribution:

      Compare metrics across time periods. Q Chat analyzes change drivers from multiple perspectives and shows each factor's contribution, helping you pinpoint issues and take action.

    • Customized contextual insights:

      Build custom workflows on Dify or Model Studio to create a custom agent, then connect it to Q Chat for business-specific insights.

  • Supports complex, multi-step conversational queries.

Use Cases

Q Chat accelerates data retrieval through natural language, detects anomalies, and attributes metric fluctuations across time periods. This supports data-driven decisions in business analysis, performance reviews, and troubleshooting.

Use Case 1: Business management

  • Scenario: Use AI+BI to improve business management efficiency and identify profit growth opportunities.

  • Comparison: The following table compares the traditional approach with the Q Chat approach.

    Traditional approach (before)

    Intelligent approach (after)

    Manual sales analysis.

    • Performance reporting: A manual process requiring dozens of people to review reports nightly. Lacks standardized and ad-hoc analysis tools. Users can only filter a single report, leading to inefficient weekly summaries.

    • Sales issue review: Relies on meetings for multi-dimensional analysis of customers, orders, and product categories. Data interpretation depends on individual skill, often missing insights and preventing knowledge sharing.

    • Market trend tracking: Relies on experience. Field visit notes and performance data are siloed. Target achievement depends on manual supervision with no closed-loop monitoring.

    AI-assisted business management for efficient, accurate, and on-demand decision-making.

    • Interactive queries: Conduct intelligent sales reviews. Retrieve performance data through conversation and receive AI-powered suggestions.

    • Interactive summaries: Perform intelligent sales quality checks. Create custom client analysis models that uncover opportunities and risks from visit records.

    • Periodic reports: Make intelligent business decisions. Use agent-based intent classification for daily report attribution and auto-planning for weekly analysis.

  • Summary: AI-powered insights summarize sales management progress, making performance growth trackable, manageable, and predictable:

    • More efficient: Self-service data queries and progress summaries increase daily operational efficiency by 80% and reduce unnecessary debates by 50%.

    • Easier to manage: Frees managers from navigating hundreds of reports, letting them focus on customer management and performance targets.

Use Case 2: Supply chain management

  • Scenario: Use AI+BI to improve operational analysis and identify supply chain optimization opportunities.

  • Comparison: The following table compares the traditional approach with the Q Chat approach.

    Traditional approach (before)

    Intelligent approach (after)

    Manual analysis and discussion.

    • Analysis of 100+ supply chain dimension combinations: A manual process. Fixed reports meet less than 20% of needs, and the manual data retrieval cycle (weekly report generation) is costly.

    • Identifying order delay causes: Relies on meetings. With nearly 100 dimension combinations, manually pinpointing key factors is difficult. Manual analysis is inaccurate and inefficient.

    • Handling similar issues: Relies on asking others. Staff cannot quickly find business terminology, slowing onboarding and creating information silos.

    AI-assisted supply chain management for conversational responses, efficient root cause analysis, and subsequent action.

    • Insight: Track performance through conversational queries. For example, ask "What is the order fulfillment performance in each region?" and drill into the chart to find root causes.

    • Diagnosis: Analyze anomalies with automatic attribution. For example, ask "What is the primary reason for failing to meet the fulfillment rate target in the Northeast region this week?"

    • Action: Retrieve related knowledge from a centralized AI-powered platform, ensuring consistent information access across the organization.

  • Summary: AI-powered attribution identifies supply chain fulfillment issues, making the operational chain diagnosable, extensible, and reliable:

    • More efficient: Automated information retrieval and Q&A increase daily operational efficiency by 80% and reduce unnecessary manual work by 30%.

    • Easier to manage: Staff focus on fulfillment and inventory control by quickly identifying issues, reducing operational costs.

Features

The Q Chat interface on PC and mobile supports dataset preview and selection, typed or voice queries, multi-turn conversations, and a conversation list for history.

  • Diverse data sources

    Query a selected dataset or an uploaded data file.

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  • Convenient query methods

    Type questions directly, use quick queries, or voice input.

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  • Flexible large model selection

    Choose a built-in or custom large model for interpretation and reasoning.

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  • Data insights and fluctuation attribution

    Compare metric fluctuations across different time periods. Q Chat analyzes the causes of these changes from multiple perspectives and shows each factor's contribution, helping you pinpoint issues and decide on actionable steps.

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  • Predictive data trends

    Forecast future trends based on historical data.

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  • Traceable conversation history

    View your conversations from the last 30 days.

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  • Multi-device compatibility

    Use Q Chat on your phone or tablet.

Workflow

The following table outlines the Q Chat workflow.

#

Step

Description

1

Preparation

To use Q Chat, you must first configure a dataset for querying. For more information, see Data Preparation.

2

Flexible configuration and management

  • Q Chat resource management

    View and manage query resources, including training, suggested questions, and resource removal. Manage Q Chat Resources.

  • Analysis theme management

    Group datasets from a domain or business line into analysis themes for users to query. Manage Analysis Themes.

  • Permission management

    Control permissions at a granular level: functional permissions (who can use or manage Q Chat) and data permissions (which data users can query). Manage Permissions.

  • Enterprise knowledge base management

    Configure enterprise-specific knowledge and terminology. The model applies this knowledge to data retrieval and analysis. Manage Q Chat Knowledge.

3

Start a conversation

After setup, authorized users can start conversations in Q Chat:

  1. Previewing datasets and analysis themes.

  2. Selecting a dataset or analysis theme, entering a query, viewing the results, and performing follow-up actions, such as viewing the query process, changing the chart type, exporting, or sharing.

  3. Engaging in a multi-turn conversation based on previous interactions.

  4. Managing the conversation list.

Start a Conversation.

4

Q Chat operations

Q Chat records user query activities. Select specific interactions from query history to track as use cases. Q Chat Operations.

5

System integration

With Quick BI Professional Edition, use Ticket Enhanced Embedding to integrate Q Chat into your business systems securely and build branded data products. Quick BI Intelligent Q Chat Embedding.