WUYING Terminal:Transfer files

Background information

Disk mapping maps a disk on your on-premises device to a disk on the cloud computer. This lets you access the local disk data from the cloud computer. Disk mapping supports the following policies:

• Read-only: Allows you to view and copy data from the local disk on the cloud computer, but not modify it.

• Disable: Blocks access to the local disk from the cloud computer.

• Read/Write: Allows you to view, copy, and modify the local disk data from the cloud computer.

Prerequisites

• The cloud computer runs a Windows operating system.

• The connection to the cloud computer is established from a Windows client or a macOS client.

• The disk mapping policy specified in the policy associated with the cloud computer is set to Read/Write or Read-only.

  Guide for EDS Enterprise administrators

  1. Log on to the Elastic Desktop Service Enterprise console.

  2. In the left-side navigation pane, choose Operation & Maintenance > Policies.

  3. In the upper-left corner of the top navigation bar, select a region.

  4. On the Policies page, find the policy that is associated with the cloud computer and click Change Policy in the Actions column.

     Note

     If a cloud computer is currently associated with the system policy system-all-enabled-policy, an administrator must create a custom policy in the Elastic Desktop Service Enterprise console and associate it with the cloud computer because the system policy cannot be modified. For detailed instructions, see Create a custom policy and Change an associated policy.

  5. On the Modify Policy page, choose Peripheral Control > Disk Mapping in the navigation pane on the left. In the right pane, select Read/Write or Read-only.

• For desktop client version 7.13 or later and cloud computer image version 2.12 or later, the copy permission specified in the associated policy must be set to Allow Copy from Local Device to Cloud Computer. This permission is required to copy files from the mapped local disk to the cloud computer.

  Guide for EDS Enterprise administrators

  1. Log on to the Elastic Desktop Service Enterprise console.

  2. In the left-side navigation pane, choose Operation & Maintenance > Policies.

  3. In the upper-left corner of the top navigation bar, select a region.

  4. On the Policies page, find the policy that is associated with the cloud computer and click Change Policy in the Actions column.

     Note

     If a cloud computer is currently associated with the system policy system-all-enabled-policy, an administrator must create a custom policy in the Elastic Desktop Service Enterprise console and associate it with the cloud computer because the system policy cannot be modified. For detailed instructions, see Create a custom policy and Change an associated policy.

  5. On the Modify Policy page, choose Peripheral Control > Disk Mapping in the navigation pane on the left. In the right pane, select Read/Write or Read-only.

  6. To the right of Copy Permission, select Allow Copy from Local Device to Cloud Computer.

Procedure

In the cloud computer, open the mapped local device disk. Cut, copy, or paste files directly.

Prerequisites

• The connection to the cloud computer is established from a Windows client (version 7.3 or later).

• The clipboard control rule in the policy associated with the cloud computer must allow transfers in the required direction. For example, to transfer files from an on-premises device to the cloud computer using the clipboard, the clipboard control rule must be set to Allow Two-way Copy or Allow Copy from Local Device to Cloud Computer.

  Guide for EDS Enterprise administrators

  1. Log on to the Elastic Desktop Service Enterprise console.

  2. In the left-side navigation pane, choose Operation & Maintenance > Policies.

  3. In the upper-left corner of the top navigation bar, select a region.

  4. On the Policies page, find the policy that is associated with the cloud computer and click Change Policy in the Actions column.

     Note

     If a cloud computer is currently associated with the system policy system-all-enabled-policy, an administrator must create a custom policy in the Elastic Desktop Service Enterprise console and associate it with the cloud computer because the system policy cannot be modified. For detailed instructions, see Create a custom policy and Change an associated policy.

  5. On the Modify Policy page, choose Security > Clipboard Control in the navigation pane on the left.

  6. To the right of Management Granularity, select Global. To the right of Copy Permission, select the appropriate permission policy.

Procedure

Cut or copy a file or folder, and then paste it in the destination. You can use keyboard shortcuts (Ctrl+X, Ctrl+C, and Ctrl+V) or the context menu commands to cut, copy, and paste.

Prerequisites

• The connection is established from a Windows client or macOS client (version 7.4 or later).

• The cloud computer image version is version 2.1.0 or later. For information about how to update the image version, see Upgrade the components of a cloud computer.

• To use the full-speed transfer mode, one of the following conditions must be met:

  • The administrator sets Full-speed Transfer Mode to Managed by Administrator and enables Full-speed Transfer in the policy associated with the cloud computer. In this mode, end users cannot disable the full-speed transfer mode.

  • The administrator sets Full-speed Transfer Mode to Customized by End User in the policy associated with the cloud computer. In this mode, end users can enable or disable the full-speed transfer mode on their own.

  For more information, see Security-related rules.

  Guide for EDS Enterprise administrators

  1. Log on to the Elastic Desktop Service Enterprise console.

  2. In the left-side navigation pane, choose Operation & Maintenance > Policies.

  3. In the upper-left corner of the top navigation bar, select a region.

  4. On the Policies page, find the policy that is associated with the cloud computer and click Change Policy in the Actions column.

     Note

     If a cloud computer is currently associated with the system policy system-all-enabled-policy, an administrator must create a custom policy in the Elastic Desktop Service Enterprise console and associate it with the cloud computer because the system policy cannot be modified. For detailed instructions, see Create a custom policy and Change an associated policy.

  5. On the Modify Policy page, choose Security > Data Security in the navigation pane on the left and adopt one of the following settings:

     • Set Full-speed Transfer Mode to Managed by Administrator and enable Full-speed Transfer. Then, end users cannot disable the full-speed transfer mode.

     • Set Full-speed Transfer Mode to Customized by End User. In this mode, end users can enable or disable the full-speed transfer mode on their own.

Procedure

1. In the cloud computer, open the DesktopAssistant and click File Transfer.

2. In the upper-right corner of the File Transfer panel, click Add. Then, select Upload to Cloud Computer or Download to Local Device. You can choose to upload or download a file or a folder.

   

   Note

   By default, upload and download speeds are limited. To remove this limit, click Preferences and turn on Full-Speed Transfer. The full-speed transfer mode may affect the smoothness and stability of operations in the cloud computer. Use this feature with caution.

   

3. In the file selection window, select the file or folder to upload or download, and click Open.

   Transferred files are saved to the Downloads folder on the cloud computer or the on-premises device.

Next steps

• View file transfer records: On the File Transfer panel, click the Upload to Cloud Computer or Download to Local Device tab to view detailed records of file uploads and downloads.

• Find transferred files: To the right of a file transfer record, click the icon to open the folder that contains the transferred file.

• Delete file transfer records: To the right of a file transfer record, click the icon to delete the record. The transferred file is not deleted.

Prerequisites

• The connection is established from a Windows client or macOS client (version 7.4 or later).

• The cloud computer image version is version 2.1.0 or later. For information about how to update the image version, see Upgrade the components of a cloud computer.

• The administrator has enabled Data Migration Tool in the policy associated with the cloud computer. For more information, see DesktopAssistant-related rules.

  Guide for EDS Enterprise administrators

  1. Log on to the Elastic Desktop Service Enterprise console.

  2. In the left-side navigation pane, choose Operation & Maintenance > Policies.

  3. In the upper-left corner of the top navigation bar, select a region.

  4. On the Policies page, find the policy that is associated with the cloud computer and click Change Policy in the Actions column.

     Note

     If a cloud computer is currently associated with the system policy system-all-enabled-policy, an administrator must create a custom policy in the Elastic Desktop Service Enterprise console and associate it with the cloud computer because the system policy cannot be modified. For detailed instructions, see Create a custom policy and Change an associated policy.

  5. On the Modify Policy page, click DesktopAssistant Management in the navigation pane on the left and turn on Data Migration Tool.

Procedure

1. In the cloud computer, open the DesktopAssistant and click File Transfer.

2. In the upper-right corner of the File Transfer panel, click File Migration.

   

3. In the dialog box, select a migration mode:

   • Quick Migrate: Copies only the data from the Documents folder on the user disk to the cloud computer.

   • Manually Select Files: Copies the data from all selected folders to the cloud computer.

   

4. After you select a migration mode and complete the subsequent steps, click Start Migrate.