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    WUYING Terminal:Transfer files

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    WUYING Terminal:Transfer files

    Last Updated:Jul 07, 2026

    If you need to transfer files between your cloud computer and a local device, you can use built-in features such as disk mapping, the clipboard, the file transfer module, and the file migration tool, as well as third-party file transfer utilities. For Enterprise Edition cloud computers, file transfer approval and file transfer audit features are also available.

    Important

    This topic uses the macOS client V7.13 and the Enterprise Edition as examples. If your experience differs, you may be using a different client or an outdated version. Upgrade to the latest version.

    Prerequisites

    Supported transfer methods

    Transfer method

    Supported clients

    Transfer direction

    Supported cloud computer OS

    Best for

    File transfer module (floating ball)

    All clients

    Bidirectional

    Windows Server, Linux Ubuntu, Kylin

    File uploads and downloads

    Clipboard

    Small files and text

    Local disk mapping

    Windows client, Android client

    Large files or continuous file read/write

    File migration tool

    Windows client or macOS client (V7.4 or later)

    Local to cloud computer only

    Bulk migration from local device to cloud computer

    Considerations

    • Operating system support — All transfer methods support the following cloud computer operating systems: Windows Server, Linux Ubuntu, and Kylin.

    • Network connection — All transfer methods require a stable network connection. Network interruptions may cause transfer failures.

    • File integrity — When you transfer large files, verify the file size after the transfer is complete to ensure data integrity.

    • Clipboard file size — The clipboard is best suited for small files and text. For files larger than 100 MB, use local disk mapping or transfer files through Object Storage Service (OSS) to avoid transfer interruptions or failures.

    Transfer files

    Method 1: Disk mapping

    Background

    Disk mapping allows you to access a local disk from your cloud computer. The available modes are:

    • Read-only: You can view and copy data from the local disk to the cloud computer, but you cannot modify the data.

    • Disable: You cannot access data on the local disk from the cloud computer.

    • Read/Write: You can view, copy, and modify data on the local disk from the cloud computer.

    Prerequisites

    • The cloud computer runs Windows Server, Linux Ubuntu, or Kylin.

    • You connect to the cloud computer from a Windows client or Android client.

    • The disk mapping policy associated with the cloud computer is set to Read/Write or Read-only.

      Configuration path for Enterprise Edition administrators

      1. Log on to the EDS enterprise console.

      2. In the left-side navigation pane, choose O&M Management > Policy.

      3. In the top navigation bar, select a region.

      4. On the Policy page, find the policy that is associated with the cloud computer and click Modify Policy in the Actions column.

        Note

        If the cloud computer is associated with the system policy system-all-enabled-policy, which cannot be modified, ask an administrator to create a custom policy in the Elastic Desktop Service (EDS) console for the Enterprise Edition and then associate the custom policy with the cloud computer. For more information, see Create a custom policy and Change the policy that is associated with cloud computers.

      5. On the Modify Policy page, choose Peripheral Control > Local Disk Mapping in the left-side navigation pane. To the right of Local Disk Mapping, select Read/Write or Read-only.

    • For desktop clients V7.13 or later and cloud computer images V2.12 or later, the copy permission for disk mapping in the policy associated with the cloud computer must be set to Allow Copy from Local Disk to Cloud Computer to copy files from the mapped local disk to the cloud computer.

      Configuration path for Enterprise Edition administrators

      1. Log on to the EDS enterprise console.

      2. In the left-side navigation pane, choose O&M Management > Policy.

      3. In the top navigation bar, select a region.

      4. On the Policy page, find the policy that is associated with the cloud computer and click Modify Policy in the Actions column.

        Note

        If the cloud computer is associated with the system policy system-all-enabled-policy, which cannot be modified, ask an administrator to create a custom policy in the Elastic Desktop Service (EDS) console for the Enterprise Edition and then associate the custom policy with the cloud computer. For more information, see Create a custom policy and Change the policy that is associated with cloud computers.

      5. On the Modify Policy page, choose Peripheral Control > Local Disk Mapping in the left-side navigation pane. To the right of Local Disk Mapping, select Read/Write or Read-only.

      6. To the right of Copy Permission, select Allow Copy from Local Disk to Cloud Computer.

    Procedure

    In your cloud computer, open the mapped local disk and then cut, copy, and paste files.

    Transfer via Android client

    The Android client enables local disk mapping by default. You can manage it by performing the following steps.

    1. Open the Wuying client, log on to Enterprise Edition, and connect to the cloud computer.

    2. After you connect to the cloud computer, tap the floating ball and select the Peripherals tab.

    3. Under Storage Devices, you can enable or disable Auto Connect and view the status of internal storage devices.

    4. Open This PC and select Internal Storage Device in the left-side menu to copy, paste, cut, and edit files the same way as you do with local files.

    If you do not want to maintain bidirectional synchronization between the cloud computer and your phone, disable Auto Connect under Storage Devices and tap Safely Eject.

    Method 2: Clipboard

    Prerequisites

    • Supported clients: All clients.

    • The clipboard control rule in the policy associated with the cloud computer must allow the desired transfer direction. For example, to transfer a file from your local device to the cloud computer using the clipboard, the clipboard control rule must be set to Allow Two-way Copy or Allow Copy from Local Device to Cloud Computer.

      Note

      For files larger than 100 MB, use local disk mapping or transfer files through Object Storage Service (OSS). The clipboard is best suited for small files and text.

      Configuration path for Enterprise Edition administrators

      1. Log on to the EDS enterprise console.

      2. In the left-side navigation pane, choose O&M Management > Policy.

      3. In the top navigation bar, select a region.

      4. On the Policy page, find the policy that is associated with the cloud computer and click Modify Policy in the Actions column.

        Note

        If the cloud computer is associated with the system policy system-all-enabled-policy, which cannot be modified, ask an administrator to create a custom policy in the Elastic Desktop Service (EDS) console for the Enterprise Edition and then associate the custom policy with the cloud computer. For more information, see Create a custom policy and Change the policy that is associated with cloud computers.

      5. On the Modify Policy page, choose Security > Clipboard Control in the left-side navigation pane.

      6. To the right of Management Granularity, select Global. Then, select an appropriate permission to the right of Copy Permission.

    Procedure

    Cut or copy a file or folder and then paste it in the destination. You can use keyboard shortcuts (Ctrl+X, Ctrl+C, or Ctrl+V) or context menu commands to cut, copy, and paste files.

    Method 3: File transfer module

    Use the file transfer module in DesktopAssistant to transfer large or numerous files. This allows you to transfer files in the background and check the transfer status and progress on the File Transfer panel at any time.

    Note

    Linux users can access the cloud computer through the web client and use the file transfer module.

    Prerequisites

    • Supported clients: All clients.

    • The cloud computer image is V2.1.0 or later. For information about how to update the image of a cloud computer, see Manage and maintain cloud computers.

    • To use the full-speed transfer mode, one of the following conditions must be met:

      • An administrator sets the Full-speed Transfer Control Method to Managed by Administrator and enables full-speed transfer in the policy associated with the cloud computer. In this case, you cannot disable the full-speed transfer mode.

      • An administrator sets the Full-speed Transfer Control Method to Customized by End User in the policy associated with the cloud computer. In this case, you can enable or disable the full-speed transfer mode yourself.

      For more information, see Security-related rules.

      Configuration path for Enterprise Edition administrators

      1. Log on to the EDS enterprise console.

      2. In the left-side navigation pane, choose O&M Management > Policy.

      3. In the top navigation bar, select a region.

      4. On the Policy page, find the policy that is associated with the cloud computer and click Modify Policy in the Actions column.

        Note

        If the cloud computer is associated with the system policy system-all-enabled-policy, which cannot be modified, ask an administrator to create a custom policy in the Elastic Desktop Service (EDS) console for the Enterprise Edition and then associate the custom policy with the cloud computer. For more information, see Create a custom policy and Change the policy that is associated with cloud computers.

      5. On the Modify Policy page, choose Security > Data Security in the left-side navigation pane and configure one of the following settings:

        • Set the Full-speed Transfer Control Method to Managed by Administrator and enable full-speed transfer. In this case, end users cannot disable the full-speed transfer mode.

        • Set the Full-speed Transfer Control Method to Customized by End User. In this case, end users can enable or disable the full-speed transfer mode.

    Procedure

    1. In the cloud computer, open DesktopAssistant and click File Transfer.

    2. In the upper-right corner of the File Transfer panel, click Add and select Upload to Cloud Computer or Download to Local Device. You can choose to upload or download a file or folder.

      Note

      By default, upload and download speeds are limited. To remove the limit, click Preferences and turn on the full-speed transfer switch. The full-speed transfer mode may affect the performance of your cloud computer. Use this feature with caution.

    3. In the file selection window, select the file or folder to upload or download and click Open.

      Successfully transferred files appear in the user's Downloads folder on the cloud computer or local device.

    Next steps

    • View file transfer records: On the File Transfer panel, click the Upload to Cloud Computer or Download to Local Device tab to view detailed records of file uploads and downloads.

    • Find a transferred file: To the right of a file transfer record, click the icon to open the folder containing the transferred file.

    • Delete a file transfer record: To the right of a file transfer record, click the icon to delete the record. The transferred file is not deleted.

    Method 4: File migration tool

    Use the file migration tool in the file transfer module to migrate many files from a local device to a cloud computer in a single operation.

    Prerequisites

    • You connect to the cloud computer from a Windows client or macOS client (V7.4 or later).

    • The cloud computer image is V2.1.0 or later. For information about how to update the image of a cloud computer, see Manage and maintain cloud computers.

    • An administrator has enabled the Data Migration Tool in the policy associated with the cloud computer. For more information, see DesktopAssistant-related rules.

      Configuration path for Enterprise Edition administrators

      1. Log on to the EDS enterprise console.

      2. In the left-side navigation pane, choose O&M Management > Policy.

      3. In the top navigation bar, select a region.

      4. On the Policy page, find the policy that is associated with the cloud computer and click Modify Policy in the Actions column.

        Note

        If the cloud computer is associated with the system policy system-all-enabled-policy, which cannot be modified, ask an administrator to create a custom policy in the Elastic Desktop Service (EDS) console for the Enterprise Edition and then associate the custom policy with the cloud computer. For more information, see Create a custom policy and Change the policy that is associated with cloud computers.

      5. On the Modify Policy page, click DesktopAssistant Management in the left-side navigation pane and turn on the Data Migration Tool switch.

    Procedure

    1. In the cloud computer, open DesktopAssistant and click File Transfer.

    2. In the upper-right corner of the File Transfer panel, click File Migration.

    3. In the dialog box, select a migration mode:

      • Quick Migrate: Copies all data from the Documents folder on the user disk to the cloud computer.

      • Manually Select Files: Copies data from all folders that you select to the cloud computer.

    4. After you select a migration mode and complete the subsequent operations, click Start Migration.

    Change the default save path

    By default, files uploaded to a cloud computer are saved to the Downloads folder in the user directory. You can change this default save path.

    Prerequisites

    You connect to the cloud computer from a Windows client or macOS client (V7.13 or later).

    Procedure

    1. In the cloud computer, open DesktopAssistant and click File Transfer.

    2. In the upper-right corner of the File Transfer panel, click Preferences.

    3. On the Preferences panel, click Change and select a new default save path.

    File transfer audit

    Enterprise Edition administrators can review all data transfer records between cloud computers and local devices in the console.

    Prerequisites

    You connect to the cloud computer from a Windows client or macOS client (V7.12 or later).

    View audit records

    1. Log on to the EDS enterprise console.

    2. In the left-side navigation pane, choose Security Center > Operation Log.

    3. In the top navigation bar, select a region.

    4. On the File Transfer Log tab, view the file transfer records of end users. You can view the details of transferred files, including the operation type and approval status, and can also preview and download the transferred files, and delete the transfer records.