If you receive an error message when using Tair (Redis OSS-compatible), see the Tair (Redis OSS-compatible) Error Codes for a solution. For other issues, find the corresponding scenarios and solutions in the categories below.
Features
Network and connection
Does Tair (Redis OSS-compatible) support common Redis clients such as Jedis?
Do I need to install Redis on an ECS instance to connect to a Tair instance?
Is a password required to connect to a Tair (Redis OSS-compatible) instance?
Resolve connection issues caused by domain name resolution failures
Use telnet commands to test port connectivity for a Tair instance
Use the PING command to test the network connectivity between an ECS instance and a Tair instance
How to check if an ECS instance and a Tair instance are in the same network environment
Why can't I find an existing vSwitch when creating a Tair instance?
Connection error: "WRONGPASS invalid username-password pair"
Why can a client that is not in the IP whitelist access an instance?
Database
Using the database
Performance and monitoring
How do I monitor a Tair instance? Are alerts automatically sent when the capacity is full?
Why is the memory usage in alerts inconsistent with the memory usage shown in monitoring?
How to query for oversized keys in Tair (Redis OSS-compatible)
How to view sharding information for a Tair cluster instance
How to view sharding information for a Tair cluster instance
Persistence
Parameter settings
Eviction policy