You can add a Domain Name System (DNS) record, especially a mail exchanger (MX) record for your mailbox to point your domain name to the address of the mail server. In this way, the mailbox can receive and send emails on behalf of the domain name.
Preparation
Log on to the Alibaba Cloud DNS console. On the Authoritative Domain Names tab of the Authoritative DNS Resolution page, check if the domain name for which you want to manage exists. If not, add a domain name.
Check if the DNS Server Address status of the domain name for which you want to configure DNS records is Normal. If not, view DNS server status and resolve the status abnormality.
Procedure
If your mailbox is one of Alibaba Mail, DingTalk Enterprise Mail, NetEase Mail, Tencent Enterprise Mail, or Sina Free Enterprise Mail, follow the Quick add method. For other mailboxes, follow the Regular add method.
Method 1: Quick add
Log on to the Alibaba Cloud DNS console.
On the Authoritative Domain Names tab of the Authoritative DNS Resolution page, find the domain name for which you want to add a DNS record, and click DNS Settings in the Actions column.
On the DNS Settings tab, click Add DNS records.
On the Add DNS records page, click Add DNS Records for Mailbox. Select a mailbox type and click OK. A Quick Setting Results dialog box will appear to confirm that the configuration is completed.
NoteAfter the DNS record is added, the mailbox system will automatically refresh the resolution status periodically. If your email address is registered with Alibaba Mail, you can also manually refresh the resolution status by referring to the Manually refresh the resolution status. If your email address is not registered with Alibaba Mail, please contact your mailbox provider for the relevant operation.
Method 2: Regular add
Contact your email service provider to obtain the DNS records that you need to add for your mailbox.
NoteThe DNS records provided by Alibaba Mail in the following table are for reference only. The DNS records provided by your email service provider shall prevail. For self-hosted mailboxes, contact your technical staff to obtain the DNS records that you need to add for your mailbox.
Hostname
Record type
Priority
Record value
Description
@
MX
5
mx1.qiye.aliyun.com
Specify the mail server that receives emails for the domain name. A domain name can have multiple MX records. A smaller value indicates a higher priority.
@
MX
10
mx2.qiye.aliyun.com
@
MX
15
mx3.qiye.aliyun.com
imap
CNAME
imap.qiye.aliyun.com
Enables the email client to receive emails by configuring an IP address in the "imap.domain" format.
pop3
CNAME
pop.qiye.aliyun.com
Enables the email client to receive emails by configuring an IP address in the "pop3.domain" format.
smtp
CNAME
smtp.qiye.aliyun.com
Enables the email client to receive emails by configuring an IP address in the "smtp.domain" format.
mail
CNAME
qiye.aliyun.com
Enables users to go to the webmail login page of the mailbox by entering "mail.domain" URL address.
@
TXT
v=spf1 include:spf.qiye.aliyun.com -all
An SPF record. A technology that authenticates the identity of an email sender using an IP address. It is a very efficient spam solution. The recipient will first check the domain's SPF record to determine whether the sender's IP address is included in the SPF record. If it is included, it is considered a legitimate email. Otherwise, it is considered a forged email and will be returned.
Log on to the Alibaba Cloud DNS console.
On the Authoritative Domain Names tab of the Authoritative DNS Resolution page, find the domain name for which you want to add a DNS record, and click DNS Settings in the Actions column.
Click Add DNS Record. Separately configure an MX record, a canonical name (CNAME) record, and a text (TXT) record. The following figures show how to configure these records.
Configure an MX record
Configure a CNAME record
Configure a TXT record
After the DNS record is added, the mailbox system will automatically refresh the resolution status periodically. If your email address is registered with Alibaba Mail, you can also manually refresh the resolution status by referring to the Manually refresh the resolution status. If your email address is not registered with Alibaba Mail, please contact your mailbox provider for the relevant operation.
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