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Chat App Message Service:Create and manage Messenger channels

Last Updated:Jan 28, 2026

This topic describes how to create a Messenger channel. A Messenger channel lets you connect to a Facebook Page, design message templates, and send messages.

Prerequisites

Procedure

  1. On the Chat App Message Service console > Channel Management page, click Create Channel.image

  2. In the dialog box that appears, set Channel type to Messenger, enter a custom channel name, and click OK.image

References

On the Chat App Message Service console > Channel Management page, you can click the Channel ID to open the channel details page. On the details page, you can connect to a Facebook Page, design a Messenger message template, and send messages. For more information, see the following documents.