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Chat App Message Service:Create and manage Messenger channels

Last Updated:Mar 17, 2026

This topic describes how to create a Messenger channel. After you create a channel, you can connect it to a Facebook Page, design a Messenger template, and send messages.

Prerequisites

Procedure

  1. In the Channel Management page, click Create Channel.

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  2. In the dialog box that appears, set Channel Type to Messenger, enter a Channel Name, and click OK to create the channel.image

References

You can click the Channel ID on the Channel Management page to open the channel action page. On the action page, you can connect to a Facebook Page, design a message template, and send messages. For more information, see the following documentation.