Kuala Lumpur, 12 October 2026 – Genting Malaysia Berhad (GENM) and Alibaba Cloud (Malaysia) Sdn Bhd (Alibaba Cloud) today signed a Memorandum of Understanding (MoU) to explore opportunities for collaboration in artificial intelligence (AI), cloud computing and digital transformation across GENM’s business operations.
The MoU was signed at Alibaba Group Headquarters in Hangzhou, China, with GENM represented by Dato’ Indera Lim Keong Hui, Deputy Chief Executive & Executive Director of Genting Malaysia, witnessed by Tan Yi-Sheng, Executive Vice President of Strategy, Transformation, Analytics and Results at Resorts World Genting; while Alibaba Cloud was represented by Larry Meng, Chief Financial Officer of International Business Unit, Alibaba Cloud Intelligence, witnessed by Choong Hon Keat, General Manager of Malaysia, Alibaba Cloud Intelligence.
The MoU builds on the existing relationship between GENM and Alibaba Cloud, following their previous collaboration with Genting SkyWorlds Theme Park, where AI and cloud technology was explored to support the guest experience. The latest collaboration provides a broader framework for both parties to explore further opportunities across GENM’s business operations.
Through the MoU, both parties will explore potential applications of Alibaba Cloud’s AI and cloud technologies across GENM’s diverse business operations, including opportunities that may support employee productivity, operational efficiency and the enhancement of guest experiences.
From left: Tan Yi-Sheng, Executive Vice President of Strategy, Transformation, Analytics and Results at Resorts World Genting; Dato’ Indera Lim Keong Hui, Deputy Chief Executive and Executive Director of Genting Malaysia; Larry Meng, Chief Financial Officer of Alibaba Cloud Intelligence’s International Business Unit; and Choong Hon Keat, General Manager of Alibaba Cloud Intelligence Malaysia.
“As a business with diverse operations, we see opportunities to evaluate how AI and cloud technologies can help our teams work more effectively and enhance the experiences we offer our guests,” said Dato’ Indera Lim Keong Hui, Deputy Chief Executive & Executive Director of Genting Malaysia. “This MoU allows us to take a structured approach to identifying relevant use cases, testing their suitability and assessing their value before considering wider adoption. We look forward to building on our existing relationship with Alibaba Cloud as we advance our digital capabilities.”
“Genting SkyWorlds demonstrated how AI and cloud technology can be applied to a practical operational challenge while enhancing the guest experience,” said Choong Hon Keat, General Manager of Malaysia, Alibaba Cloud Intelligence. “Building on this collaboration, we look forward to working with Genting Malaysia to identify further opportunities across its business functions. By combining our AI and cloud capabilities with GENM’s understanding of its operational needs, we aim to assess applications that can deliver measurable value for its teams and customers.”
As both parties continue to explore areas of mutual interest, the focus will be on understanding where technology can bring practical value to GENM’s operations and support its longer-term digital development.
With a shared goal of exploring the potential of AI and cloud technology, the two companies will continue to identify areas where these capabilities can add value to GENM’s operations and support the experiences it delivers to customers.
Genting Malaysia is one of the leading leisure and hospitality corporations in the world. Listed on Bursa Malaysia with approximately RM10 billion in market capitalisation, Genting Malaysia owns and operates major resort properties including Resorts World Genting (RWG) in Malaysia; Resorts World New York City, Resorts World Catskills and Resorts World Hudson Valley in the United States of America (US); Resorts World Bimini in the Bahamas; Resorts World Birmingham and over 30 casinos in the United Kingdom (UK); and Crockfords Cairo in Egypt. Genting Malaysia also owns and operates two seaside resorts in Malaysia, namely Resorts World Kijal in Terengganu and Resorts World Langkawi on Langkawi Island.
Located 6,000ft above sea level, RWG is Malaysia’s premier hilltop integrated resort. The resort features wide-ranging leisure and entertainment facilities including 10,500 rooms across seven distinct hotels, gaming, theme park and amusement attractions, dining and retail outlets, as well as international shows and business convention facilities. Nestled amidst the mid-hills, Resorts World Awana complements this extensive premium experience with its natural greenery, mountainous golf course, trekking trails, and proximity to key attractions. Moreover, Genting Highlands Premium Outlets (a joint venture between Genting Plantations Berhad and Simon Property Group), further complements RWG’s diverse offerings, solidifying its status as a leading leisure and entertainment hub in the region.
Genting Malaysia is a member of the Genting Group, one of Asia’s leading and best-managed multinational companies. The Genting Group is led by Tan Sri Lim Kok Thay, a visionary entrepreneur who has successfully established the Resorts World brand as a leader in the leisure and hospitality sector in Malaysia, Singapore, the US, the Bahamas and the UK. Tan Sri Lim Kok Thay also has significant investments in other industries globally including oil palm plantations, property development, power generation, oil and gas, cruise and biotechnology.
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