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Expenses and Costs:What is a billing account

Last Updated:Dec 16, 2025

This topic introduces the billing account, its use cases, and its management features.

A billing account settles charges for cloud services that your Alibaba Cloud account uses. It holds your assets, such as your prepaid cash balance, credit limit, and linked third-party payment methods. You can establish a payment relationship between an Alibaba Cloud account and a billing account. This relationship ensures that bills for services used by the Alibaba Cloud account are paid from the designated billing account.

Relationship between billing accounts and Alibaba Cloud accounts

Alibaba Cloud account: You create an Alibaba Cloud account on the official Alibaba Cloud website to log in, then purchase and manage cloud services.

Billing account: A billing account settles charges for an Alibaba Cloud account. It stores your funds, coupons, and linked third-party payment methods to pay for the charges.

There are two types of relationships between an Alibaba Cloud account and a billing account:

  • Payment relationship: This relationship determines which billing account pays for an Alibaba Cloud account's charges.

    • Each Alibaba Cloud account can be linked to only one billing account for payment.

    • A single billing account can pay for multiple Alibaba Cloud accounts.

  • Management relationship: This relationship determines which Alibaba Cloud accounts can log in to manage a billing account.

    Note

    After enabling the enterprise account feature, a company can establish relationships between multiple accounts within the organization. This allows administrators to view data from other billing accounts within the company.

    • The enterprise management account (a designated Alibaba Cloud account with elevated privileges) can manage all billing accounts within the enterprise.

    • You can assign multiple Alibaba Cloud accounts as administrators for a single billing account.

    • Conversely, a single Alibaba Cloud account can be granted administrator access to multiple billing accounts.

Find and manage a billing account

Navigate to Expenses and Costs > Billing Account > to view the account details.

On the billing account page, you can view and manage the following information: Basic Information, Asset Information, Account Settings, Bind Third-party Payment Method, Manage Billing Accounts, and Account Administrator.

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Basic Information

This section shows basic information such as the Account Name, Account ID, Owner, and Account Status. You can also edit the Account Name.

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  • Account Name: A custom name for the billing account. Administrators can edit this name to customize how it is displayed.

    Note

    You need an administrator account with the Modify Billing Account Name permission to change the name.

  • Account ID: The unique identifier for the billing account.

  • Account Type: The type of billing account. This can be a Direct Customer Account for direct settlement with Alibaba Cloud, or an Ecosystem Account for settlement with a distribution or reseller partner.

  • Owner: The owner of the billing account. For a corporate account, this is the company's name. For an individual account, this is the verified name of the individual.

  • Created At: The date and time the billing account was created.

  • Account Status: The current status of the account, such as Valid, Frozen, or Canceled.

Asset Information

This section displays details about your account's assets. This includes the Available Credit, Credit Limit, Credit Refund, and Cash Balance for Direct Customer Accounts, and the Quota and Quota Consumption Ledger for Ecosystem Accounts.

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Available Credit

This section shows the current available balance in your account, which is your total asset balance minus any outstanding charges. The available credit is updated in real time. The calculation formula varies by account type:

Direct Customer Account: Available Credit = Cash Balance + Credit Limit + Credit Refund - Unsettled Charges for the Current Month - Unsettled Charges from Previous Months.

Ecosystem Account: Available Credit = Quota - Quota Consumption Ledger - Unbilled Amount.

Credit Limit

  • Alibaba Cloud can grant a credit limit to specific customers. This lets you use cloud services on credit and pay for the generated bills according to a set payment cycle.

  • This section displays your current credit limit and a history of adjustments. Review the Change Records for details on your credit limit.

    Note
    • The Credit Limit is displayed only for Alibaba Cloud Direct Customer Accounts with the credit feature enabled.

    • To apply for a credit limit, please contact your account manager.

Credit Refund

A Credit Refund is a balance created when you receive a refund for a purchase made with your credit limit. This refund balance is recorded by the month of the refund or adjustment. By default, it can only be used to automatically write off bills from the current or future months. However, you can change this setting to allow the refund to be applied to past bills.

  • To use a credit refund to settle bills from previous months, use the Write Off Previous Bills feature. This lets you choose whether the credit refund automatically writes off outstanding bills from past months or only applies to bills from the current and future months.

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    Important

    If you enable Write Off Previous Bills, the system uses the credit refund to settle outstanding bills in chronological order. Note that this may cause a discrepancy between the unsettled amount on a bill and the amount available for invoicing for that month.

  • The Transaction Details section provides a monthly summary and detailed records of your credit refund transactions.

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    Note

    This feature is available only for Alibaba Cloud Direct Customer Accounts with the credit feature enabled.

Cash Balance

This section displays the real-time cash balance in your account and provides features like top-up and viewing transaction details.

Note

This feature is available for Alibaba Cloud Direct Customer Accounts. On the Alibaba Cloud International Website (alibabacloud.com), this feature is available only to users in India and those with credit-based payment.

Quota

  • This section displays the quota configured for your account by your associated partner and the quota's change history.

    Note

    This feature is available for Ecosystem Accounts.

Quota Consumption Ledger

  • This section shows the balance that has already been consumed from your quota and provides a history of your quota consumption changes.

    Note

    This feature is available for Ecosystem Accounts.

Account Settings

This section lets you configure and manage your Low Balance Alerts, Automatic Write-off, and Settlement Currency.

Note

The Settlement Currency setting is applicable only to international customers in specific countries. For more information, see Settlement in EUR/SGD/HKD.

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Low Balance Alerts

  • These settings let you enable or disable the alert, modify the threshold, and view the status. You can also review the Change Records for your alert settings. For more information, see Monitor account balance.

Automatic Write-off

These settings let you enable or disable the automatic write-off feature for your account.

Note

Click Change Records next to Automatic Write-off to view the historical changes to this setting.

  • If Automatic Write-off is enabled, the system automatically uses your account assets (including coupons, credit refunds, and cash balance) to settle bills in the order they are generated.

  • If Automatic Write-off is disabled, the system does not automatically settle your bills. Funds will remain in your account balance, and you must manually select and pay your bills.

    Important

    If you or your company's administrator has initiated a "unified settlement" process for your account, the Automatic Write-off feature is disabled while a custom settlement is in progress. Do not enable automatic write-off at this time to avoid settlement errors.

Settlement Currency

  • This feature lets you change your Settlement Currency and view a history of past changes.

  • The Settlement Currency is set on a monthly basis and takes effect in the following month.

    Note

    The Settlement Currency setting is available only for Direct Customer Accounts on the Alibaba Cloud International Website (www.alibabacloud.com). It is not currently available for China site accounts or Ecosystem Accounts.

Bind Third-party Payment Method

  • This section lets you link a third-party payment method to your account and manage or edit existing ones.

Manage Billing Accounts

  • The Manage Billing Accounts feature lets you view a list of Alibaba Cloud accounts for which this billing account pays. With the proper permissions, an administrator can modify payment relationships for existing accounts or add new accounts to be paid for by this billing account.

  • When an Alibaba Cloud account is registered, the system automatically creates a default billing account to pay for its charges. To simplify payments, an administrator can set a single billing account to pay for multiple Alibaba Cloud accounts.

  • When a financial association is established between a management account and a member account, the system marks this relationship as Active under Status. This indicates that financial management features, such as unified payment, credit sharing, and discount sharing, are enabled.

  • Note

    To configure payment relationships, you must first enable the Enterprise Account Center feature and invite accounts with the same company verification for centralized management. You can then manage the payment relationships for these accounts.

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Account Administrator

  • This feature helps enterprise administrators centralize account management. It lets them specify which Alibaba Cloud accounts can manage the billing account.

    Note

    To use this feature, you must first enable the Enterprise Account Center feature and invite accounts with the same company verification for centralized management. The administrator can then assign specific accounts to manage the billing account.

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  • Account administrators gain management permissions through authorization. There are two types of authorization:

    • Super Administrator: This is a super-user authorization granted to the enterprise's management account. It is automatically assigned based on the management account's identity and cannot be revoked.

    • Regular Administrator: This permission is manually granted by a super administrator. An administrator with the permission to modify the Account Administrator settings can add or remove other standard administrators.

  • Add an administrator account

    • Click the Add Administrator Account button. In the pop-up window, select the Alibaba Cloud account(s) to manage this billing account, and then click Confirm. The newly added administrator account will appear in the administrator list on the page.

    • You can add multiple Alibaba Cloud accounts at once, with a maximum of 20 accounts per operation.

  • Revoke management permissions

    • To revoke management permissions from an account, find the corresponding Alibaba Cloud account in the administrator list and click Remove Authorization in the Actions column. Click Confirm in the confirmation dialog box to apply the change.

    • After you remove the authorization, the account will no longer appear in the administrator list.