Use the Transaction Details feature to query and export income and expense records. This document covers the monthly summary and detailed transaction views and explains each field. - Expenses and Costs

Use the Transaction Details feature to track income, expenses, and other financial activity for your account and any linked accounts.

Use cases

You can use the Transaction Details feature to query detailed records of your account's financial activity. This feature includes the following tabs: Monthly summary and Transaction Details.

Monthly summary: Provides a monthly summary of your transactions, aggregated by month, fund type, transaction channel, and transaction type.
Transaction Details: Provides an itemized record of each financial transaction.

Access

Log on to Expenses and Costs. Go to Account > Billing Account. In the Asset Information section, click Transaction Details.

Monthly summary

On the Transaction Details page, click the Total Monthly Income and Expenditure tab.

Query: Use the Account, Month, Income and Expenditure Type:, Transaction Type, Transaction Channel, and Fund Type dropdown lists to filter the data. Click Search to display the results.
If you are an enterprise administrator, you can query data for other accounts within your organization that you have permission to manage. Use the Account dropdown list to switch between accounts.

Note

To become an enterprise administrator, you must enable Organization Management.
To view transaction details for other accounts, the administrator account must have permission to query the Billing Account and manage those accounts.

The Total Monthly Income and Expenditure Summary table includes the following columns:
- Account: A linked account displays only its own account ID. A main account can display the IDs of its linked accounts.
- Month: The month in which the transaction occurred.
- Income/expense type: Can be 'Income' or 'Expense'.
- Transaction type: Valid values include 'Adjustment', 'Top-up', 'Refund', 'Withdrawal', 'Consumption', 'Refund for Expired Order', and 'Transfer'.
- Transaction channel: The channel used, such as user balance, corporate bank transfer, credit refund and more.
- Fund type: Can be 'Cash', or 'credit refund'.
- Amount: The amount of the transaction.
- Billing cycle: The billing period in which the consumption occurred.
Export Data: Click the icon on the right side of the Total Monthly Income and Expenditure Summary table to export the data in CSV format.

Transaction Details

On the Transaction Details page, click the Transaction Details tab to view detailed data for your transactions.

Query transactions: Use the Select Account, Serial Number, Transaction No., Transaction Channel Serial Number, Transaction Time, and Transaction Type dropdown lists and input fields to specify your filter criteria. Click Search to display the matching historical transaction data in the list below.
If you are an enterprise administrator, you can query data for other accounts within your organization that you have permission to manage. Use the Account dropdown list to switch between accounts.

Note

To become an enterprise administrator, you must enable Organization Management.
To view transaction details for other accounts, the administrator account must have permission to query the Billing Account and manage those accounts.

The Transaction Details table includes the following columns:
- Serial number: The unique identifier for this transaction.
- Transaction time: The specific time when the transaction occurred.
- Transaction number: The unique number for this transaction record.
- Income/expense type: Can be 'Income' or 'Expense'.
- Transaction type: Valid values include 'Adjustment', 'Top-up', 'Refund', 'Withdrawal', 'Consumption', 'Refund for Expired Order', and 'Transfer'.
- Transaction channel: The channel used, such as user balance, corporate bank transfer, credit refund and more.
- Fund type: Can be 'Cash', or 'credit refund'.
- Transaction channel serial number: The serial number from the third-party payment channel.
- Remarks: Any notes or comments related to the transaction.
- Billing cycle: The billing cycle associated with the consumption.
- Amount: The amount of the transaction.
- Balance: The account balance after the transaction.
- Account: The name of the main account involved in this transaction.
- Linked Account: The name of the linked account associated with this transaction. Displays '-' if not applicable.
- Operations: Contains a 'View Bill' link to the transaction's bill details.
Export Data: Click the icon on the right side of the Transaction Details table to export the data in CSV format.

FAQ

Mismatched bill and transaction details

The features use different data logic.

Transaction Details shows how funds moved to cover charges (settlement data) and includes activities like top-ups and transfers. In contrast, Bill Details shows only the charges for your cloud service usage.
Bills are typically generated on a fixed cycle, while transactions are recorded as they happen. If a transaction occurs near the end of a billing period, the two records may appear to have a time difference.
Special transactions, such as refunds, might not be reflected in the bill details in real time.
Transactions from a linked account can affect the consolidated bill of the main account.

Why is my export stuck in "Generating"?

The filtered dataset is large.

If you select a large time range, processing takes longer. Try narrowing the time range.
Export delay.

During peak billing periods at the end of a month or quarter, export processing may be delayed. Please try again later or during off-peak hours.

If the issue persists, please submit a ticket for assistance.