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Expenses and Costs:View transaction details

Last Updated:Apr 01, 2026

Use Transaction Details to track income, expenses, and other financial records for your account and any Linked Accounts.

Transaction Details provides two views:

  • Transaction DetailsTransaction DetailsTotal Monthly Income and Expenditure Summary — aggregates transactions by month, Fund Type, Transaction Channel, and Transaction Type to give you a monthly total per category. Use this view for financial reporting and budget reconciliation.

  • Transaction Details — shows a record for each individual financial transaction. Use this view to trace specific payments, top-ups, refunds, or fund transfers.

Prerequisites

Before you begin, ensure that you have:

  • An Alibaba Cloud account with access to the Expenses and Costs console

  • (For enterprise administrators) Organization Management enabled and permission to query the Billing Account for the accounts you want to view

Access transaction details

Log on to the Expenses and Costs console, go to Billing Account > Billing Account, and click the Income and Expenditure Details link in the Asset Information section.

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Log on to the Expenses and Costs console and go to the Billing Account > Billing Account page. In the Asset Information section, click the Income and Expenditure Details link for the account.

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View the monthly income and expenditure summary

On the Transaction Details page, click the Total Monthly Income and Expenditure Summary tab.

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Filter transactions: Use the Account, Month, Income and Expenditure Type, Transaction Type, Transaction Channel, and Fund Type drop-down lists to narrow results, then click Search.

If you are an enterprise administrator, switch between accounts using the Account drop-down list to query transaction data for other accounts in your organization.

To become an enterprise administrator, enable Organization Management. To view Transaction Details for other accounts, your administrator account must have permission to query the Billing Account and manage those accounts.

The summary table includes the following fields:

FieldDescription
AccountThe ID of the account associated with the transaction. For an Alibaba Cloud Account, this can be the ID of one of its Linked Accounts.
MonthThe month in which the transaction occurred.
Income and Expenditure TypeWhether the transaction is an Income (funds received) or Expense (funds spent).
Transaction TypeThe category of the transaction: Consumption (charges for cloud service usage) or Refund (charges returned to your account).
Transaction ChannelHow the funds moved: User Balance (deducted from or added to your account balance), Corporate Bank Transfer (wire transfer from a company bank account), or Credit Limit Refund (returned to your credit limit).
Fund TypeThe form of funds involved: Cash (real money) or Credit Limit Refund (credit balance).
AmountThe transaction amount.
Billing CycleThe billing cycle associated with the consumption, if applicable.

Export data: Click the image icon to the right of the table to download the data as a CSV file.

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View transaction details

On the Transaction Details page, click the Transaction Details tab.

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Filter transactions: Select filter criteria from the Select Account, Transaction Time, Transaction Type, and Serial Number drop-down lists, then click Search.

If you use an administrator account, switch between accounts using the Select Account drop-down list to query details for other accounts in your organization.

To become an administrator, enable Organization Management. To view Transaction Details for other accounts, your administrator account must have permission to query the Billing Account and manage those accounts.

The transaction details table includes the following fields:

FieldDescription
Billing AccountThe Alibaba Cloud Account associated with the transaction.
Serial NumberA unique ID generated by the system for this transaction record. Share this ID with support when you submit a ticket about a specific transaction.
TimestampThe exact time the transaction occurred.
Income/ExpenseWhether the transaction is an Income (funds received) or Expense (funds spent).
Transaction TypeThe category of the transaction: Consumption (charges for cloud service usage) or Refund (charges returned to your account).
Transaction ChannelHow the funds moved: Account Balance (your account balance), Corporate Bank Transfer (wire transfer), Credit Refund (returned credit), and so on.
AmountThe transaction amount.
BalanceYour account balance after this transaction.
RemarksNotes or comments about the transaction record.
Fund TypeThe form of funds involved: Cash or Credit Limit Refund.
Transaction Channel SNThe serial number from the third-party payment channel. Use this when reconciling with an external payment provider.
Transaction NumberThe unique ID for the business transaction. Use this when tracing a specific business operation across systems.
Billing CycleThe billing cycle associated with the consumption.
Transaction AccountThe name of the Linked Account associated with the transaction. Displays - if not applicable.
OperationsActions for interacting with the transaction record.

Export data: Click the image icon to the right of the table to download the data as a CSV file.

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FAQ

Why do my Bill Details show different amounts than my Transaction Details?

These two views track different financial activities, so the numbers are expected to differ. Bill Details show *what you owe* for cloud service usage. Transaction Details show *how funds actually moved* — including payments, top-ups, withdrawals, and transfers.

Several factors contribute to the difference:

  • Different data scope: A single payment in Transaction Details can settle multiple items across your bill, so the granularity differs.

  • Timing lag: Bills are generated before payments are settled, so a charge can appear in Bill Details before the corresponding payment shows up in Transaction Details.

  • Cross-account payments: If Account B pays a bill for Account A, the charge stays in Account A's Bill Details, but the payment record appears in Account B's Transaction Details.

  • Reporting periods: Bills follow a fixed cycle (such as monthly), while transactions are recorded in real time. A transaction near the end of a billing period may fall into a different cycle than the associated charge.

  • Special transactions: Refunds may not appear instantly in Bill Details.

  • Linked accounts: Transactions made by a Linked Account can affect the consolidated bill of the Primary Account.

How do I resolve an export that is stuck in the "Generating" state?

The most common cause is selecting too wide a date range. Narrow the date range and try again.

If the export is still stuck, try again during off-peak hours. The export service can slow down during high-traffic billing periods, such as the end of a month or quarter.

If neither step resolves the issue, submit a ticket for assistance.