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Secure Access Service Edge:Request access to unauthorized software

Last Updated:Jul 17, 2026

When your administrator configures a blacklist policy, any detected unauthorized software appears on the security page after you log on to the SASE client. If you need to use the software for a specific reason, you can submit a request for access.

Prerequisites

Procedure

  1. Log on to the SASE client.

  2. On the security page, click fix issues.

  3. On the fix issues page, find the target software and click Apply in the right.

  4. On the Application for Use of High-risk Software page, fill in the Application Information and click Submit Request.

After you submit the request, an administrator can review it on the User Application tab under Endpoint Management > Software Management. If approved, you can use the software for the approved period.