When your enterprise administrator configures unauthorized software and blacklist policies, any affected software appears on the Security page of your Secure Access Service Edge (SASE) client. Submit an access request directly from the client to ask the administrator for temporary permission to use a blocked application.
Prerequisites
Before you begin, make sure that:
The SASE client is installed. See Install and log on to the SASE client
The administrator has configured unauthorized software and blacklist policies. See Manage software
Submit an access request
Log on to the SASE client.
Go to the Security page, locate the unauthorized software, and click Fix issues.
On the Fix issues page, find the software you need and click Apply on the right side.
Fill in the required parameters and submit the request.
What to expect after submission
After you submit the request, the administrator can review it on the User Application tab of the Software Blacklist page in the SASE console. Once the administrator approves your request, you can use the software for the approved duration.