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Drive and Photo Service:Log on to CDE

Last Updated:Jun 18, 2025

This topic describes how to log on to Cloud Drive for Enterprises (CDE).

General logon method

Important
  • This method applies to all users.

  • Logon based on a username and password is not supported.

  1. Visit the Enterprise File Management page or use a CDE client.

  2. Select International Station in the upper-left corner of the Enterprise File Management page, enter your enterprise code, and then click The next step.

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  3. Enter your Mobile Number/Email Address and the received Verification Code to log on to CDE.

Logon by using the PDS console

Important

This method applies only to super administrators that have permissions on the Drive and Photo Service (PDS) console.

  1. Log on to the PDS console.

    Select the region where your drive is located in the top navigation bar.

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  2. On the All Enterprises tab of the Enterprise Drive Management page, click Go to Drive in the Actions column that corresponds the enterprise that owns the cloud drive.

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Dedicated logon method

Note

This method applies to enterprises that have completed account access. For more information, see Account access.

  1. Visit the Enterprise File Management page or use a CDE client.

  2. Select International Station in the upper-left corner of the Enterprise File Management page.

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  3. Enter your enterprise code and then click The next step.

  4. Select an appropriate method to log on to CDE.

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FAQ

Logon error: "This phone number/email has not been registered, please contact the administrator."

Problem description

Scenario 1

The mobile number or email address that you entered is incorrect.

Scenario 2

The mobile number or email address that you entered has not been created in CDE.

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Solution

Scenario 1

Check whether the mobile number or email address that you entered is correct.

Scenario 2

  • If you are an enterprise super administrator, bind the super administrator in the PDS console. For more information, see Bind a super administrator.

  • If you are a regular user, contact your enterprise administrator to create a corresponding regular user for you. For more information, see Create a regular user.