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Drive and Photo Service:Help information

Last Updated:Jun 22, 2026

Cloud Drive for Enterprises (CDE), powered by Drive and Photo Services (PDS) Enterprise Edition, helps you use and manage the following features.

Obtain an enterprise code

An enterprise code, also called a domain ID, can be viewed in the PDS console or the CDE admin console. For more information, see Obtain an enterprise code.

Export logs

You can export CDE logs from the Windows or macOS client and send them to technical support through DingTalk for troubleshooting. For more information, see Export logs.

Restart the client

You can restart the CDE client on Windows or macOS when needed. For more information, see Restart the client.

AI Copilot command center

The AI Copilot command center offers features such as document assistant, office essentials, marketing operations, and administration and personnel management to help with tasks like document summarization, work scheduling, and business plan drafting. For more information, see AI Copilot command center.

Contact us

If you encounter issues while using CDE, you can contact technical support through the DingTalk group to quickly get help. For more information, see Contact us.