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Mobile Platform as a Service:Stuck analysis

Last Updated:Jan 14, 2026

Stuck analysis provides statistics on stuck times, stuck rate, and affected devices.

Stuck includes the following conditions:

Stuck type

Android

iOS

Startup stuck

The App fails to leave welcome page and enter home page within 30 seconds after startup.

The UIApplicationDidFinishLaunchingNotification notification was not received 15s after the App started (30s on low-end devices).

ANR stuck

System ANR stuck, see ANRs on Android Official Website for definition.

The App's main thread hasn't completed executing any method within 5 seconds at runtime.

Integrate stuck analysis function

View stuck report

Log in to the mPaaS console, choose Mobile Analysis Service > Performance analysis > Stuck report and view the Stuck rate, Stuck count, Affected devices, Stuck report and other informatoin.

In the Stuck classification list, click the content in the Details column to view the details of a certain type of stuck.

  • Device details:

    • Device ID: The format is IMSI|IMEI.

    • Platform: Consists of 3 fields, which are appId-Platform-workspaceId.

  • Log details: Log records are separated by comma and contain complete error stacks. For the specific meaning of each field, see Log model > Performance tracking > Stuck tracking.

Stuck analysis is in quasi-real-time. In other words, you can view the preceding report after the App stucks and a stuck log is reported.