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Lindorm:Expiration and overdue payments

Last Updated:Mar 31, 2025

If your Lindorm instance expires or your Alibaba Cloud account has overdue payments, the instance becomes unavailable. To use the instance, you must renew the instance or enable auto-renewal.

Expiration and overdue payment

Instance

Instance status description

Solution

Subscription instances

After an instance expires, the instance is immediately disabled and data is retained for 15 days.

Manually renew the instance. For more information, see Manually renew a subscription instance.

Warning

To prevent data loss, we recommend that you enable auto-renewal for the instance. For more information, see Enable auto-renewal.

If you do not renew an instance within 15 days after the instance is disabled, the computing and storage resources of the instance are released, and data stored on the instance is permanently deleted.

Data on the released instance is permanently deleted and cannot be recovered.

Pay-as-you-go instances

If your Alibaba Cloud account has an overdue payment, all pay-as-you-go instances within your account are immediately disabled.

After you top up your Alibaba Cloud account, your instance is resumed.

Note

If you want to use a pay-as-you-go instance for a long period of time, you can change the billing method of the instance from pay-as-you-go to subscription and select a subscription duration based on your business requirements. This can help you reduce costs. For more information, see Change the billing method of an instance from pay-as-you-go to subscription.

If you do not renew an instance within 15 days after the instance is disabled, the computing and storage resources of the instance are released, and data stored on the instance is permanently deleted.

Data on the released instance is permanently deleted and cannot be recovered.

FAQ

Why is the instance locked?

  • Subscription instances: When your instance expires, the instance is in the Locked state.

  • Pay-as-you-go instances: When your Alibaba Cloud account has an overdue payment, the instance is immediately disabled. In this case, the instance is in the Locked state.

How do I release a locked subscription instance?

After a subscription instance is locked, you cannot change the billing method of the instance to pay-as-you-go or unsubscribe from the instance. The instance is automatically released after 15 days.

Is a locked instance charged fees?

No. If the instance is in the Locked state, the instance is disabled and no fees are charged.