This topic describes the expiration and overdue payment policies of Global Accelerator. Services are suspended when GA instances expire or when payments of the instances become overdue. To prevent service interruptions, we recommend that you renew your instances in a timely manner or maintain sufficient balance in your Alibaba Cloud account.
Overdue payments of GA instances
Instance billing method | Bandwidth metering method | Expiration and overdue payments | Renewal and top-ups |
Subscription | Pay-by-bandwidth | If you purchase a subscription Global Accelerator instance whose bandwidth metering method is pay-by-bandwidth, the Global Accelerator instance may be in one of the following states:
| You can renew the GA instance before the expiration date or within seven days after the expiration date. |
Pay-as-you-go | Pay-by-data-transfer | If your Alibaba Cloud account has overdue payments and bills for data transfer fees are not settled, you are notified by text message and email.
| If your Alibaba Cloud account has overdue payments, we recommend that you top up your account in a timely manner.
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Overdue payments of bandwidth plans
Billing method | Expiration | Renewal policy |
Subscription | A subscription basic bandwidth plan may be in one of the following states:
| You can renew the basic bandwidth plan before the expiration date or within seven days after the expiration date. |
View overdue payments
Log on to the Billing Management console.
On the Account Overview page, you can view overdue payments.