This topic describes the pricing information and billing methods of Alibaba Cloud Elasticsearch and Logstash clusters and lists related billable items. This topic also describes the supported billing-related operations and provides FAQ about billing. The billing-related operations include billing method switching, handling of overdue payments, renewal, refunding, and bill viewing.

Pricing

The prices of clusters that have the same specifications may vary in different regions. For more information, see Pricing of Alibaba Cloud Elasticsearch.

Billable item

The following table lists the billable items of Elasticsearch and Logstash clusters. For more information, see Elasticsearch billable items and Logstash billable items.

Cluster type Billable item
Elasticsearch Specifications
Note Cluster specifications refer to the specifications that you configure based on your business requirements.
Storage space
Logstash Specifications
Storage space

Billing methods

Elasticsearch and Logstash clusters support the subscription and pay-as-you-go billing methods. When you purchase a cluster, you can select a billing method based on your business requirements.
  • Subscription is a billing method that allows you to use resources only after you pay for them. You are charged for the resources based on the subscription duration. For more information, see Subscription.
  • Pay-as-you-go is a billing method that allows you to use resources before you pay for them. You are charged for the resources every hour on the hour. For more information, see Pay-as-you-go.

Billing-related operations

Operation Description
Billing method switching If the billing method of your Elasticsearch or Logstash cluster cannot meet your business requirements, you can switch the billing method. For more information, see Switch the billing method of a cluster from pay-as-you-go to subscription and Switch the billing method of a cluster from subscription to pay-as-you-go.
Handling of overdue payments If you have an overdue payment, the system sends you a notification to remind you to top up your account. If you do not top up your account within a specific period, the system suspends or releases your cluster. For more information, see Overdue payments.
Renewal

Subscription Elasticsearch or Logstash clusters are automatically released after they expire.

If you want to continue using the clusters, you can manually renew the clusters or enable auto-renewal for them before the system releases them. Otherwise, resources such as clusters and disks are automatically released, and the data that is stored in the clusters is permanently deleted. For more information, see Renew a cluster.

Refunding If you no longer require your pay-as-you-go cluster, you can release or scale in the cluster based on your business requirements. If you no longer require your subscription cluster, you can request a refund for the cluster. For more information, see Refund policy.
Bill viewing If you have questions about the consumption of your Elasticsearch service, you can view your bills and billing details in the User Center. For more information, see View your bills.

FAQ

If you have questions about billing when you purchase an Elasticsearch or Logstash cluster, view the instructions in Billing FAQ. If you cannot resolve the issue based on the instructions, submit a ticket for technical support.