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Chat App Message Service:Create and manage Telegram channels

Last Updated:Apr 23, 2026

In Chat App Message Service, a Telegram channel is the basic configuration for connecting to the Telegram platform. After you create a channel, you can bind a Telegram bot, create message templates, join groups or channels, and send messages to users.

Prerequisites

Create a Telegram channel

  1. Log in to the Chat App Message Service console.

  2. On the Channel Management page, click Create Channel.

  3. In the Create Channel dialog box, configure the following settings:

    Parameter

    Description

    Channel Type

    Select Telegram.

    Channel Name

    Enter a custom name for the channel. This name helps you identify the channel in the console. Use a name that reflects its business purpose, such as Telegram-Marketing-Channel.

  4. Click OK.

After the channel is created, click its channel ID on the Channel Management page to continue configuration.

Next steps

After you create the channel, we recommend completing the following steps in order:

  1. Create a Telegram bot: Create a bot on the Telegram platform to get an API token. For more information, see How to create a Telegram bot.

  2. Bot management: Bind the bot to your channel, and configure the Message Workbench and a webhook. For more information, see Bot Management.

  3. Message templates: Create message templates to define your message content. For more information, see Template Design.

  4. Group/channel management: If needed, connect to Telegram groups or channels. For more information, see Group/Channel Management.

  5. Send Telegram messages: Start sending messages. For more information, see Send Messages.