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    Bastionhost:Download and install Bastionhost Assistant

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    Bastionhost:Download and install Bastionhost Assistant

    Last Updated:Nov 24, 2025

    This topic describes how to download and install Bastionhost Assistant.

    Note

    Your client must be able to access the Internet. Otherwise, you cannot download the installation package for Bastionhost Assistant. In a private network-only scenario, you can download the installation package on a client that has Internet access, and then copy the package to a client that has only a private endpoint for installation.

    Download Bastionhost Assistant

    Bastionhost console (RAM users)

    1. Log on to the Bastionhost console. In the top navigation bar, select the region where your Bastionhost instance is located.

    2. In the list of Bastionhost instances, find the target instance and click Manage.

    3. Download Bastionhost Assistant as shown in the following figure.

      image

    O&M portal (non-RAM users)

    1. Log on to the O&M portal of your bastion host. For more information, see Log on to the O&M portal.

    2. As shown in the following figure, click the download link for the Bastionhost Assistant at the top of the page.

      image

    Install Bastionhost Assistant

    Windows

    1. Double-click the Bastionhost Assistant .exe file.

      image

    2. In the dialog box, click Run Anyway and follow the on-screen instructions to complete the installation.

      Note

      You can perform a silent installation on a Windows system. To do this, run the CMD program as an administrator, navigate to the folder that contains the Bastionhost Assistant installation package, and then run the <PackageName.exe /S> command. Note that the S must be uppercase.

    macOS system

    Double-click the Bastionhost Assistant .dmg file to install it. After the installation is complete, configure O&M settings on the O&M interface. For more information, see Host O&M and Database O&M.

    Important

    • If macOS displays an untrusted message, go to Privacy & Security in System Settings, authorize the software, and then retry the installation.

    • If Bastionhost Assistant for macOS fails to open or quits unexpectedly, this is expected behavior and does not affect its functionality. Bastionhost Assistant is used only to launch third-party clients and does not require foreground interaction.