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    Bastionhost:Download and install Bastionhost Assistant

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    Bastionhost:Download and install Bastionhost Assistant

    Last Updated:Mar 31, 2026

    Bastionhost Assistant is a lightweight background launcher that starts third-party clients for host and database O&M sessions. Install it on your local machine before connecting to managed resources through Bastionhost.

    Prerequisites

    Before you begin, ensure that you have:

    • Internet access on the machine where you plan to install Bastionhost Assistant

    Note

    If your machine is on a private network without Internet access, download the installer on an Internet-connected machine first, then transfer it to the target machine for installation.

    Download Bastionhost Assistant

    Choose the download method based on how you access Bastionhost.

    From the Bastionhost console (RAM users)

    1. Log on to the Bastionhost console. In the top navigation bar, select the region where your instance is located.

    2. In the instance list, find the target instance and click Manage.

    3. Download Bastionhost Assistant as shown in the following figure.

    image

    From the O&M portal (non-RAM users)

    1. Log on to the O&M portal of your bastion host. For more information, see Log on to the O&M portal.

    2. Click the download link for Bastionhost Assistant at the top of the page.

    image

    Install Bastionhost Assistant

    Windows

    1. Double-click the Bastionhost Assistant .exe file.

    image

    1. In the dialog box, click Run Anyway and follow the on-screen instructions.

    Silent installation

    To install without a UI prompt—for example, during bulk enterprise deployment—run CMD as an administrator, go to the folder containing the installer, and run the following command. Replace <PackageName> with the actual installer filename. The /S flag is case-sensitive and must be uppercase.

    <PackageName>.exe /S

    macOS

    Bastionhost Assistant runs as a background process. It launches third-party clients on demand and does not require foreground interaction. If the app appears to quit unexpectedly after installation, this is expected behavior and does not affect functionality.

    Double-click the Bastionhost Assistant .dmg file to install it.

    Important

    If macOS shows an untrusted app message, go to System Settings > Privacy & Security, authorize the software, and retry the installation.

    What's next

    After installation, configure O&M settings to start managing hosts and databases through Bastionhost: