How Self-Service Analytics Empowered Managers & Cut IT Dependency by 80%

This article shows how Quick BI unified 21 Gram’s scattered data—real-time dashboards doubled orders, grew membership, and cut after-sales costs.

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Client Overview:

Founded in 1979, Firm Y is a leading enterprise in China's textile and apparel industry. Starting with shirts, the company has grown into a large diversified conglomerate encompassing premium apparel brands, finance, real estate, textiles, and trade. As of the end of 2022, the group's total assets reached 90+ billion RMB, with net assets of 40+ billion RMB, securing its position among China's Top 500 Private Enterprises.

"A data middle platform is never a fleeting trend or an impulsive project—it must be a long-term commitment."

—— CIO of Firm Y

Problem Statement:

Firm Y faced significant challenges in managing vast, siloed data across its multi-brand operations, leading to inconsistent metrics, reporting inefficiencies, and delayed decision-making. Disparate systems and unclear data standards caused revenue discrepancies and governance hurdles. The company needed a unified data platform to integrate 16 systems, standardize 400+ metrics, and enable real-time analytics—empowering leaders with accurate, actionable insights for agile retail management.

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Solution Implemented:

To overcome its data fragmentation and governance challenges, Firm Y implemented a comprehensive data transformation initiative centered around Quick BI and Dataphin. The company established a unified data platform that seamlessly integrated 16 previously siloed systems and standardized over 400+ business metrics across its operations. A dedicated Data Decision Committee was formed to oversee governance, resolving discrepancies and ensuring alignment between finance, retail, and manufacturing teams.

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The solution introduced dynamic data standards, such as granular seasonal segmentation and real-time store area tracking, while Quick BI enabled self-service analytics through intuitive dashboards. Dataphin served as the middleware layer, cleansing and harmonizing data flows from source to application. By automating reporting and embedding real-time insights into daily operations, Firm Y eliminated manual processes and created a scalable foundation for AI-driven growth. The platform's iterative design allowed continuous refinement, ensuring data accuracy and relevance to evolving business needs.

Outcomes Achieved:

Firm Y’s data platform reduced revenue discrepancies by 90%, accelerated reporting by 80%, and empowered managers with real-time insights. Quick BI democratized data access, cutting dependency on IT. Unified metrics improved decision-making, while AI-driven analytics optimized inventory and staffing. The transformation positioned Firm Y for scalable growth, with plans to expand AI integration and behavioral data insights over the next 3–5 years.

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How Self-Service Analytics Empowered Managers & Cut IT Dependency by 80%

Join Alibaba Cloud Discord Community! Accept Your Invivation

Quick BI Trial is now FREE! Your Journey Starts Here

Client Overview:

Problem Statement:

Solution Implemented:

Outcomes Achieved:

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