Elastic Desktop Service (EDS) Enterprise charges for two categories of resources: basic resources required to run a cloud computer, and optional value-added services you enable separately.
The prices in the examples below are for reference only. Actual prices vary by specification, region, image OS, promotions, and discounts. For current catalog prices, see Pricing. The final price is shown in your order.
Billable items
Basic resources
Every cloud computer requires the following resources:
Computing resources: vCPU, memory, and GPU memory. GPU resources are only available and required for Graphics cloud computer types.
Storage resources: system disk (required for every cloud computer) and data disks.
Value-added services
The following optional services incur additional charges when enabled:
| Service | What it does | Pricing |
|---|---|---|
| Internet bandwidth | Provides Internet access for cloud computers. Each cloud computer includes free shared basic bandwidth at 5 Mbps peak. Purchase a premium bandwidth plan for dedicated bandwidth. | See Internet bandwidth |
| Cloud Enterprise Network (CEN) | Connects office networks to each other or to on-premises data centers. | See CEN billing |
| File Storage NAS (NAS) | Shared file storage for cloud computers. | See NAS |
| AD Connector | Integrates with your enterprise Active Directory (AD). | See AD Connector |
| Simple Log Service (SLS) | Ships user activity logs to a Logstore. | See Simple Log Service |
| Virtual Network Bridge | Deploys third-party security plugins. | See Virtual Network Bridge |
| Snapshot | Backs up and restores disks. Free during public preview. | See Use snapshots (public preview) |
| Session recording | Records user activity on cloud computers as video for auditing. Free during public preview. | See Audit policies |
Internet bandwidth
Cloud computers access the Internet independently of your local device's network. Each cloud computer includes complimentary basic bandwidth with a shared peak of 5 Mbps.
The 5 Mbps peak is not a guaranteed throughput commitment. It is the maximum potential bandwidth, which may be lower during periods of high resource contention.
For higher bandwidth, purchase a premium bandwidth plan. See Manage Internet access.
Choose a billing method for premium bandwidth
| Billing method | Best for | Formula |
|---|---|---|
| Subscription | Stable, frequent bandwidth needs | Price of the subscription plan |
| Pay-by-data-transfer | Low daily usage with occasional peaks. Charged on cumulative inbound traffic only — outbound traffic is free. | Unit price × Cumulative inbound traffic (GB) |
| Pay-by-bandwidth | Stable bandwidth requirements without regular access patterns | Unit price × Duration (hours) |
Inbound (downstream) traffic is data transferred from the Internet to your cloud computer — for example, downloading files or streaming video. Outbound (upstream) traffic is data sent from your cloud computer to the Internet, such as uploading files to a third-party service.
Billing examples
Subscription (1 month, 10 Mbps):
Fee = USD 29.50Pay-by-data-transfer (10 Mbps, 10 GB inbound):
Fee = 0.09 × 10 = USD 0.90Data transfers under 1 GB are billed based on the actual amount.
Pay-by-bandwidth (10 Mbps, 10 hours):
Fee = 0.08 × 10 = USD 0.80Duration is counted in seconds and settled every hour on the hour (UTC+8). A new billing cycle begins after each settlement.
Usage notes
You cannot unsubscribe from a subscription-based premium bandwidth plan.
Subscription premium bandwidth plans do not support unsubscription.
Once purchased, you cannot change the billing method of a premium bandwidth plan. If a subscription plan expires and is not renewed, you can purchase a new plan with any billing method.
Stop billing for a premium bandwidth plan
Pay-by-bandwidth: Delete the plan. Billing stops immediately.
Pay-by-data-transfer: Suspend or delete the plan. Billing stops immediately.
For instructions, see Manage Internet access.
CEN
Use Cloud Enterprise Network (CEN) to connect office networks to each other or to an on-premises data center. CEN is billed separately by the CEN service. See CEN billing.
NAS
Mount a File Storage NAS (General-purpose) file system to cloud computers to share files across instances. Charges are based on storage type, data volume (peak per hour), and retention period. See Billing of General-purpose NAS.
AD Connector
AD Connector charges apply when you create an AD office network.
| Item | Details |
|---|---|
| Billing method | Pay-as-you-go |
| Formula | Unit price × Hours (from office network creation to deletion) |
| Billable item code | ad_connector_type |
| Example | General-purpose spec, 30 days (720 hours): 0.126 × 720 = USD 90.72 |
| Stop billing | Delete the AD office network. See Create and manage an AD-based office network. |
Simple Log Service
Shipping operation logs to Simple Log Service Logstores incurs fees based on the SLS billing model.
| Item | Details |
|---|---|
| Billing methods | Pay-as-you-go or Resource plan |
| Formula | Fee for shards + storage + indexes + reads and writes + traffic |
| Pricing | Simple Log Service (SLS) Pricing |
| Billing examples | SLS billing examples |
For details on each billing item, see Billable items of the pay-by-feature billing model.
Virtual Network Bridge
Virtual Network Bridge is billed by monthly subscription.
| Item | Details |
|---|---|
| Billing method | Monthly subscription |
| Unit price | Pro tier: USD 60/month; Ultra tier: USD 105.11/month |
| Supported durations | 1 month, 6 months, 1 year, 2 years |
| Formula | Number of months × Unit price |
| Example | 1 month, Pro tier, quantity 1: 1 × 60 = USD 60 |
| Stop billing | Refunds are not supported. When the subscription expires and is not renewed, the service and billing stop automatically. |
Features in public preview
The following features are free during public preview. Fees will apply when the public preview ends.
| Feature | Reference |
|---|---|
| Snapshot | Use snapshots (public preview) |
| Session recording | Audit policies |
Basic resources
Choose a billing method
EDS Enterprise offers three billing methods for basic resources. The right choice depends on how frequently and how long your users need cloud computers.
| Billing method | Best for | Computing formula | Storage formula |
|---|---|---|---|
| Subscription (limited hours) | Users with predictable monthly usage — the subscription price is lower than equivalent pay-as-you-go hours. Options: 120 hours/month or 250 hours/month. | In-plan: Monthly price × Months; Out-of-plan: Hourly price × Hours | Monthly price per GiB × GiB × Months |
| Subscription (unlimited hours) | Full-time users who need continuous access throughout the month. | Monthly price × Months | Monthly price per GiB × GiB × Months |
| Pay-as-you-go | Occasional users or temporary deployments. Computing charges apply only while the cloud computer is running; billing stops when you stop or release it. | Hourly price × Hours | Hourly price per GiB × GiB × Hours (from creation to release) |
For details on each method, see Monthly subscription and Pay-as-you-go billing.
When does billing stop?
For pay-as-you-go cloud computers:
Computing charges stop as soon as the cloud computer enters a stopped or released state. Charges do not accrue while the cloud computer is stopped.
Storage charges accrue from the time the cloud computer is created until it is released, regardless of whether it is running.
To avoid charges for idle cloud computers, shut them down when not in use or configure a policy to shut them down automatically after a user disconnects. See Reduce costs.
Subscription (limited hours) — usage notes
The following notes apply to the 120 hours/month and 250 hours/month subscription plans.
Only the Enhanced Graphics Workstation supports 250 hours/month and 360 hours/month plans. Other graphics workstation types do not support limited-hour plans.
Each plan is valid for one month. Unused hours do not roll over.
If you exhaust your monthly hours before the month ends, the cloud computer keeps running and switches to hourly billing at the listed rate. To prevent unintended charges, select Shut down or hibernate the cloud desktop when monthly hours are exhausted. Monitor remaining hours in Cloud desktop hour monitoring.
If out-of-plan hourly charges accumulate to the price of the unlimited-hour plan, further usage is not charged — you effectively have an unlimited plan for that month. Keep sufficient account balance to avoid service interruptions.
After purchase, the cloud computer starts automatically. If no connection is made within 10 minutes, it shuts down or hibernates to conserve hours. Customize this behavior in Configure scheduled tasks and Manage policies.
Billing examples
Example 1: Subscription (120 hours/month)
Configuration:
Spec: 4 vCPUs, 8 GiB memory
Plan: 120 hours/month
System disk: 80 GiB, data disk: 100 GiB
Duration: 2 months
Compute resource fee
= Monthly price of the plan × Number of months
= 53.30 × 2
= USD 106.60
Storage resource fee
= Monthly price per GiB of storage × Capacity × Number of months
= 0.051 × (80 + 100) × 2
= USD 18.36
Total fee
= Compute resource fee + Storage resource fee
= 106.60 + 18.36
= USD 124.96# Subscription fee
Compute resource fee
= Monthly price of the plan × Number of months
= 15.80 × 2
= USD 31.60
Storage resource fee
= Monthly price per GiB of storage × Capacity × Number of months
= 0.051 × (80 + 100) × 2
= USD 18.36
Total subscription fee
= Compute resource fee + Storage resource fee
= 31.60 + 18.36
= USD 49.96
# Pay-as-you-go overage fee
Compute resource fee (overage)
= Pay-as-you-go hourly price × Number of running hours
= 0.148 × 25
= USD 3.70Usage:
Month 1: 110 hours (within plan)
Month 2: 120 hours in-plan + 25 hours out-of-plan
Subscription fees
Computing: 15.80 × 2 = USD 31.60
Storage: 0.051 × (80 + 100) × 2 = USD 18.36
Subscription total = USD 49.96
Out-of-plan fee
Computing: 0.148 × 25 = USD 3.70Example 2: Subscription (unlimited hours)
Same configuration, no hour limit.
Computing: 53.30 × 2 = USD 106.60
Storage: 0.051 × (80 + 100) × 2 = USD 18.36
Total = USD 124.96Example 3: Pay-as-you-go
Configuration:
Spec: 4 vCPUs, 8 GiB memory
System disk: 80 GiB, data disk: 100 GiB
Usage:
Cloud computer runs for 10 hours
Cloud computer is retained for 12 hours (from creation to release)
Compute resource fee
= Hourly price of compute resources × Number of running hours
= 0.148 × 10
= USD 1.48
Storage resource fee
= Hourly price per GiB of storage × Capacity × Number of retention hours
= 0.00007 × (80 + 100) × 12
= USD 0.1512
Total fee
= Compute resource fee + Storage resource fee
= 1.48 + 0.1512
= USD 1.6312Computing: 0.148 × 10 = USD 1.48
Storage: 0.00007 × (80 + 100) × 12 = USD 0.1512
Total = USD 1.6312For pay-as-you-go cloud computers, computing charges apply only while the cloud computer is in a running state. Storage charges apply from the time the cloud computer is created until it is released, regardless of running state.
Reduce costs
At purchase time: The 120 hours/month and 250 hours/month subscription plans cost less than pay-as-you-go for the same number of hours. If your users have predictable monthly usage, choose the subscription plan that matches their typical hours. See Monthly subscription.
Subscription with limited hours: When you purchase a cloud computer on a monthly subscription basis, you can choose a 120 hours/month or 250 hours/month compute plan for a better price. If you need to use a cloud computer for the long term but with limited monthly usage, consider this option. See Billing rules.
During use: For pay-as-you-go cloud computers, computing charges stop when the cloud computer is stopped or released. Shut down cloud computers when not in use. To avoid leaving them running accidentally, configure a policy to automatically shut them down after a user disconnects. See Configure scheduled tasks and Manage policies.