Configure Internet access for cloud computers by choosing between basic bandwidth and premium bandwidth plans.
Bandwidth types
Elastic Desktop Service provides two bandwidth types for Internet access.
| Type | Description | Bandwidth | Cost | Best for |
|---|
| Basic bandwidth | Each cloud computer accesses the Internet independently from your on-premises network with a default peak bandwidth of 5 Mbit/s. | 5 Mbit/s per cloud computer | Free | Low traffic and bandwidth demands |
| Premium bandwidth | Dedicated bandwidth with a custom peak value and a unique IP address. Applies to the entire office network. | Custom peak value | Paid | Stable network bandwidth requirements |
Important Cloud computers in regions outside the Chinese mainland cannot access the Internet without a premium bandwidth plan.
Billing
Premium bandwidth is a paid service. For details, see Billing overview.
Premium bandwidth plans support the following billing methods:
| Billing method | Description |
|---|
| Subscription | Pay upfront for a fixed duration. |
| Pay-as-you-go | Pay by bandwidth or by data transfer. |
Subscription durations: 1 Week, 1 Month, 2 Months, 3 Months, 6 Months, 1 Year, 2 Years, and 3 Years.
Auto-renewal is available for all durations except 1 Week. When enabled, the plan renews for the same duration as the original subscription. Manual renewal for an additional week is also available.
Enable a premium bandwidth plan
Enabling a premium bandwidth plan switches the office network from basic to premium bandwidth. All cloud computers in the office network gain Internet access.
Procedure
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Log on to the Elastic Desktop Service Enterprise console.
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In the left-side navigation pane, choose .
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In the top navigation bar, select a region.
On the Premium Bandwidth Plans page, click Enable Premium Bandwidth.
In the Enable Premium Bandwidth panel, configure the following parameters and click Activate Now.
| Parameter | Description |
|---|
| Billing Method | Select the billing method for the premium bandwidth plan. |
| Region | Select the region where the cloud computer is deployed. For example, if the cloud computer is in China (Hangzhou), select China (Hangzhou). |
| Office Network | Select the office network to attach the premium bandwidth plan to. |
| Duration | Subscription only. Valid values: 1 Week, 1 Month, 2 Months, 3 Months, 6 Months, 1 Year, 2 Years, and 3 Years. Auto-renewal is available for all values except 1 Week. The plan auto-renews for the same duration. For example, a plan set to 2 Months auto-renews for two months upon expiration. Manual renewal for an additional week is also available. See Renew a premium bandwidth plan. |
| Bandwidth | Set the peak bandwidth for Internet access.
Important The bandwidth cap is not a guaranteed performance metric. It serves only as a reference value and an upper limit. The bandwidth cap may be limited during periods of resource contention. |
(Conditional) If Billing Method is set to Subscription, complete payment as prompted.
Manage a premium bandwidth plan
After enabling a premium bandwidth plan, modify it, configure throttling, attach or detach it from office networks, renew it, or delete it as needed.
View plan details
On the Premium Bandwidth Plans page, locate the target plan to view its details: creation time, expiration time, status, ID, IP address, billing method, peak bandwidth, and the name and ID of the attached office network.
Monitor bandwidth usage
On the Premium Bandwidth Plans page, locate the target plan.
Click the monitoring icon in the Monitoring column.
View traffic usage for the last three months. Real-Time Traffic: Select a query period and unit to view real-time traffic for the premium bandwidth. Hover over the line chart to view network traffic at a specific point in time.
Modify the peak bandwidth
On the Premium Bandwidth Plans page, locate the target plan.
Click Modify in the Actions column.
In the Edit panel, select a new peak bandwidth as prompted.
Note Upgrades and downgrades to premium bandwidth plans take effect immediately for all cloud computers in the attached office network.
Confirm fees and proceed as prompted.
Configure bandwidth throttling
Apply throttling rules to specific cloud computers to limit their bandwidth usage.
On the Premium Bandwidth Plans page, locate the target plan.
Click Configure Throttling in the Actions column.
On the Configure Throttling page, click Create Rule.
In the Configure Rule step of the Create Rule panel, specify the following parameters and click Next:
Rule Name
Upstream Bandwidth
Downstream Bandwidth
In the Bind Cloud Computer step, click Bind Cloud Computer. In the Bind Cloud Computer dialog box, select the target cloud computer and click Confirm.
In the Create Rule panel, click Save.
Manage throttling rules
On the Configure Throttling page, perform these operations on existing throttling rules:
| Operation | Description |
|---|
| Bind Cloud Computer | Change which cloud computer a throttling rule applies to. Click Bind Cloud Computer in the Actions column. |
| Edit | Modify the rule name, upstream bandwidth, or downstream bandwidth. Click Edit in the Actions column. |
| Delete | Remove a throttling rule. Click Delete in the Actions column, then click OK to confirm. |
Attach a bandwidth plan to or detach a bandwidth plan from an office network
If a premium bandwidth plan is attached to an office network, cloud computers in the office network can access the Internet. After the premium bandwidth plan is detached from the office network, a basic bandwidth plan is automatically attached to the office network.
Attach a bandwidth plan to an office network
When a premium bandwidth plan is enabled, it is automatically attached to the selected office network. If a plan is in the Not Associated state, attach it to an office network to avoid wasting bandwidth resources.
Note A premium bandwidth plan can be attached to only one office network at a time. To attach a plan to a different office network, first detach it from the current one.
On the Premium Bandwidth Plans page, locate the target plan.
In the Actions column, click Associate Office Network.
In the Associate Office Network dialog box, select an office network from the drop-down list.
Click Confirm.
When the plan status changes from Updating to In Use, the plan is successfully attached.
Detach a bandwidth plan from an office network
Important Before detaching a premium bandwidth plan, note the following consequences:
A basic bandwidth plan is automatically attached to the office network.
The Internet Access Control setting resets to its default value. Internet access for cloud computers in the office network is disabled, even though a basic bandwidth plan is attached. To restore Internet access, set Internet Access Control to Allow all cloud computers to access the Internet in the Public Bandwidth section on the office network details page.
All throttling rules configured for the plan are cleared. If the plan is attached to another office network, configure new throttling rules.
The plan becomes available for attachment to another office network.
On the Premium Bandwidth Plans page, locate the target plan.
Click Disassociate Office Network in the Actions column.
In the Confirm Office Network Disassociation message, click Confirm.
Renew a premium bandwidth plan
Subscription premium bandwidth plans have a validity period. Renew the plan before it expires to avoid any negative impact on your business. Auto-renewal can be enabled when or after you enable the plan.
On the Premium Bandwidth Plans page, locate the target plan.
Click Renew in the Actions column.
On the page that appears, specify the renewal duration. Valid values: 1 Week, 1 Month, 2 Months, 3 Months, 6 Months, 1 Year, 2 Years, and 3 Years.
Note Select applicable coupons if available.
Confirm the fees and click Confirm Order.
Complete the payment as prompted.
Delete a premium bandwidth plan
Delete a pay-as-you-go premium bandwidth plan to stop incurring charges when it is no longer needed.
Important Only pay-as-you-go premium bandwidth plans can be deleted. These plans are metered by using the pay-by-bandwidth or pay-by-data-transfer method.
Before deleting the plan, detach it from its office network to avoid Internet access issues for cloud computers.
On the Premium Bandwidth Plans page, locate the target plan.
In the Actions column, click Delete.
In the message that appears, click OK.
FAQ
Internet does not work after enabling a premium bandwidth plan
The Internet Access Control setting for the office network is likely set to disabled. To fix this:
Log on to the Elastic Desktop Service Enterprise console.
In the left-side navigation pane, choose Networks & Storage > Office Networks.
In the upper-left corner of the top navigation bar, select a region.
On the Office Networks page, locate the target office network. Open its details page by using one of these methods:
In the Public Bandwidth section, set Internet Access Control to Allow all cloud computers to access the Internet. You can configure a list of cloud computers that are not allowed to access the Internet.