The Elastic Desktop Service monitoring and alerting feature helps you track the distribution, resource usage, session connections, and network health of your cloud computers. It provides a comprehensive overview of your resource health, helping you quickly identify and resolve issues to ensure smooth operations.
Features
The monitoring dashboard displays aggregated metrics for your cloud computers, providing a high-level view of their usage, distribution, and overall resource health.
Real-time monitoring provides live data about user sessions, such as the number of online users, top users by session duration, average sign-in duration, and network latency distribution. It also provides fault alerts to help you quickly pinpoint and resolve issues and prevent potential business impact from resource constraints, network problems, or external operations.
The alerting feature sends notifications when a metric for a resource crosses a defined threshold. This keeps you informed about potential issues with your cloud computer resources and premium bandwidth, so you can adjust configurations, resolve problems, and maintain normal operations.
Data source | Metric | Description |
Cloud computer | Cloud computer statistics and status | The total number of exclusive and shared cloud computers, along with their status (Running or Stopped). This metric provides an overview of your cloud computer inventory. |
Resource usage overview | The overall usage of resources such as vCPU, GPU, memory, and storage (system disks and data disks) across all cloud computers. | |
Session connection information | The number of user sessions over different time periods. For more information about cloud computer sessions, see View connection monitoring data. | |
Sign-in duration | The average and maximum sign-in duration for end users connecting to a cloud computer. | |
Network latency | The network latency data and distribution for cloud computers. You can view data for different time periods. | |
Resource consumption ranking | The top cloud computers ranked by vCPU, GPU, memory, and storage consumption. For information about resource usage, network latency, and inbound/outbound traffic for each cloud computer, see View monitoring information for a cloud computer. | |
Distribution | The distribution of authorized users, clients, and cloud computer regions. | |
Fault alerts | Details about cloud computer faults, including their causes and timestamps. | |
Premium bandwidth | Inbound packet drop rate due to speed limits | The rate of inbound data packets dropped due to bandwidth limitations on premium bandwidth. This metric is measured in packets per second (pps). |
Inbound traffic | The rate at which data is transferred from an external source to a cloud computer over premium bandwidth. This metric is measured in bits per second (bit/s). | |
Outbound traffic | The rate at which data is transferred from a cloud computer to an external destination over premium bandwidth. This metric is measured in bits per second (bit/s). | |
Outbound packet drop rate due to speed limits | The rate of outbound data packets dropped due to bandwidth limitations on premium bandwidth. This metric is measured in packets per second (pps). |
Use cases
In daily operations, use the monitoring dashboard for a fleet-wide overview of your cloud computer resources. Use real-time monitoring to access detailed metrics and fault alerts, understand end-user activity, and troubleshoot issues promptly. The alerting feature helps you track the usage of key resources, so you can proactively identify and resolve problems and adjust configurations as needed.
For operational reviews and optimization, use data from the monitoring dashboard and real-time monitoring to identify areas for improvement. Analyze alert information, user sign-in data, sign-in failure records, and network data trends to identify peak periods with abnormal activity and take preventive measures.
Permissions for monitoring
A permission allows or denies specific operations on resources under certain conditions. You can use permissions to manage access and prevent unintended operations or data loss. You must have the required permissions to manage monitoring and alerting. For more information, see Grant permissions to a RAM user.
Monitoring dashboard
Log on to the EDS enterprise console.
In the left-side navigation pane, choose Monitoring & Alerts > Dashboard.
On the Monitoring page, you can view an overview of various cloud computer metrics, including the number of cloud computers, their status, sign-in duration, and network latency.
NoteIn the upper-right corner of the Alert dialog box, click Learn More to view alert details.
Real-time monitoring
In the left-side navigation pane, choose Monitoring & Alerts > Real-time Monitoring.
On the Real-time Monitoring page, you can view data about end-user sign-ins, cloud computer network latency, and fault alerts.