All Products
Search
Document Center

Elastic Desktop Service:Mount a NAS file system on a Windows cloud computer

Last Updated:Sep 14, 2025

By default, files cannot be shared between different cloud computers in the same office network. To enable file sharing between cloud computers, you can mount a NAS file system on them. For Windows cloud computers, you can create a shared storage NAS to automatically mount the file system, or you can manually mount the file system to a specific directory. This topic describes these operations using an advanced office network as an example.

Note

The term office network in this topic was formerly known as workspace. A basic office network corresponds to a basic workspace, and an advanced office network corresponds to a standard workspace.

Background information

Elastic Desktop Service supports mounting NAS file systems on cloud computers to share files, store logs, and back up data.

Shared storage NAS that you create in the Elastic Desktop Service console are General-purpose NAS file systems by default. The default file protocol is Server Message Block (SMB). For more information about General-purpose NAS file systems, see General-purpose NAS.

Billing

You are charged for using a General-purpose NAS file system. Fees are charged based on the storage type, storage capacity (peak usage per hour), and storage duration. For more information about the billing of General-purpose NAS file systems, see Billing of General-purpose NAS.

Limits

The following limits apply when you automatically mount a NAS file system on a Windows cloud computer using a shared storage NAS:

  • You can create shared storage NAS only in advanced office networks. This feature is not supported in basic office networks.

  • The encryption feature for a NAS file system can be enabled only during creation. After the feature is enabled, it cannot be disabled.

    Note

    Before you create a shared storage NAS, confirm whether the NAS file system requires encryption.

Procedure

Automatically mount a NAS file system

To automatically mount a NAS file system on a Windows cloud computer, create a shared storage NAS for the office network where the cloud computer is located. After the shared storage NAS is created, the system automatically mounts the NAS file system to any new, started, or restarted Windows cloud computer in that office network. The following steps describe how to create a shared storage NAS.

Step 1: Create a shared storage NAS

  1. Log on to the NAS console and follow the on-screen instructions to activate the File Storage NAS service.

    If the File Storage NAS service is already activated, skip this step.

  2. Log on to the EDS Enterprise console.

  3. In the left-side navigation pane, choose Networks & Storage > NAS File Systems.

  4. In the upper-left corner of the top navigation bar, select a region.

  5. On the File Storage NAS page, click Create Shared Storage NAS.

  6. In the Create Shared Storage NAS panel, set the following parameters.

    The following table describes the parameters.

    Parameter

    Description

    Shared Storage NAS Name

    Enter a name for the shared storage NAS as needed.

    Note

    The name must be 2 to 128 characters in length. It must start with a letter and cannot start with http:// or https://. It can contain digits, underscores (_), and hyphens (-).

    Office Network

    Select the office network for which you want to mount the File Storage NAS.

    Note

    If your cloud computer is in a basic office network and you need to create a shared storage NAS for it, you must first migrate the cloud computer to an advanced office network. Then, mount the NAS file system for the advanced office network where the cloud computer resides. For information about how to migrate a cloud computer, see Migrate cloud computers across workspaces.

    Description

    Enter a description as needed.

    Encryption Type

    Select Unencrypted or NAS-managed Key as needed.

    Note
    • Unencrypted: The encryption feature is disabled.

    • NAS-managed Key: The encryption feature is enabled. Each file system is encrypted using a key that is fully managed by NAS.

    Storage Type

    Select Capacity or Performance. By default, the capacity of a Capacity NAS file system is 10 PiB, and the capacity of a Performance NAS file system is 1 PiB.

    Note

    Capacity and Performance are two storage types of General-purpose NAS. Capacity NAS and Performance NAS have different performance metrics. For more information, see General-purpose NAS.

  7. After you confirm the information, click Create.

On the Shared Storage NAS page, a status of Activated indicates that the shared storage NAS is created.

Step 2: Verify the mount

After the mount is successful, you can access and use the NAS file system on the Windows cloud computer as you would a normal directory.

On a Windows cloud computer, the NAS file system is mounted to the (Z:) drive by default. If a conflict occurs or multiple NAS file systems are mounted, the drive letter is assigned in reverse alphabetical order.

Connect to the cloud computer to access the corresponding drive.

Manually mount a NAS file system

If a NAS file system is unmounted from a Windows cloud computer, or if you want to mount the file system to a different drive, you can follow these steps to manually mount it.

  1. Log on to the EDS Enterprise console.

  2. In the left-side navigation pane, choose Networks & Storage > NAS File Systems.

  3. In the upper-left corner of the top navigation bar, select a region.

  4. On the File Storage NAS page, find the shared storage NAS that you want to manually mount. Then, find and record the domain name of the mount target from the Mount Target Domain Name column.

  5. Connect to the cloud computer and run the following command to manually mount the NAS file system.

    In the following sample command, the drive letter is Y and the mount target domain name is 0bb254adc3-x****.cn-hangzhou.nas.aliyuncs.com. Replace y: and 0bb254adc3-x****.cn-hangzhou.nas.aliyuncs.com with the actual drive letter and mount target domain name.

    net use y: \\0bb254adc3-x****.cn-hangzhou.nas.aliyuncs.com\myshare
  6. After the mount is successful, you can read data from and write data to the NAS file system on the cloud computer as you would a normal disk.

Note

If the Windows cloud computer is in an Active Directory (AD) office network and the SMB Access Control List (ACL) feature is enabled for the NAS file system, the NAS file system is automatically mounted to the cloud computer using the credentials of an enterprise AD domain user. For more information about how to enable the SMB ACL feature, see Join the mount target of an SMB file system to an AD domain.