This topic describes how to purchase, upgrade, and renew your Quick BI subscription, and explains overdue payments.
Starting from version V6.0.3, accounts on the international site and china site are interoperable, so you can purchase resources on either platform. You can switch the region and availability zone to select the version you want to purchase.
The international site offers four editions: Personal, Advanced, Professional, and Role-based Professional. For pricing and billing details, see Quick BI billing - International site.
The china site offers four editions: Personal, Advanced, Professional, and Role-based Professional. The Professional and Role-based Professional editions provide the same features but are sold differently. For pricing and billing details, see Quick BI billing - China site.
Initial Purchase
Before you purchase Quick BI, confirm the number of users you need.
A user can be either a RAM user or an independent Alibaba Cloud account. RAM users do not have permissions to make purchases. You must use your Alibaba Cloud account to purchase Quick BI.
If both an Alibaba Cloud account and a RAM user need to use Quick BI, you must purchase 2 users.
If this is your first time using Quick BI, you can purchase multiple users at a time.
Procedure
Go to the Quick BI purchase page.
Select the number of users and the subscription duration.
After you confirm the price, click Buy Now.
Enter your username and password, and then click Sign In to sign in to the Alibaba Cloud website.
NoteIf you do not have an Alibaba Cloud account, click Join Free and follow the on-screen instructions to register one.
Confirm your order, and then click Pay.
Upgrade Subscription
Only the Alibaba Cloud account that purchased the Quick BI subscription can upgrade it.
Log on to the Quick BI console.
On the homepage of the Quick BI console, hover over your profile icon in the upper-right corner and click Upgrade.
Review the purchase information and click Buy Now.
On the Confirm Order page, review the purchase information again. Select the Quick BI Terms of Service checkbox, and then click Pay.
Follow the on-screen instructions to complete the payment.
Switch Editions
To switch from the Professional edition to the Advanced edition, you need to unsubscribe and then purchase the new edition.
Log on to the Alibaba Cloud Management Console.
On the console homepage, hover over Tickets in the top navigation bar and click Submit Ticket.
Select Quick BI.
You can search for the product by entering keywords.
Alternatively, click "View All Products" and select "Quick BI".
On the ticket submission page, fill in the problem description. After you click Submit, provide the specific product, instance ID, and order ID in the ticket, and state that the reason is to unsubscribe.
After the unsubscribe request is approved, go to the Quick BI purchase page and purchase the Advanced edition as needed.
After you unsubscribe, your data is retained for 7 days. You must complete the new purchase within this period.
Renew Subscription
If your instance has an overdue payment, it is at risk of being suspended. The system sends you reminders. To avoid service disruption, renew your subscription promptly.
After your subscription expires, your resources are immediately released, but your data is retained for seven days. Purchase a new subscription within this period. Otherwise, all your data is permanently lost.
For more information about resource release and retention, see the Overdue Payments section.
Procedure
Log on to the Quick BI console.
Click Renewal and select a renewal duration.
Click Pay to complete the renewal.
Overdue Payments
Expiration reminders
After your subscription expires, your product resources are immediately released. Your data is retained for 7 days.
You can purchase the product again. After the purchase, you can continue to use the service.
To make a new purchase, see Make an initial purchase.
Quick BI resource release rules
Resources are released immediately after the subscription expires. Your data is retained for 7 days after the release.
You can purchase the product again.
To make a new purchase, see Make an initial purchase.