Quick BI:Purchases, Upgrades, Downgrades, Renewals, and Overdue Payments

First purchase

Before you purchase Quick BI, determine the number of users that you need.

A user can be a RAM user or an Alibaba Cloud account. RAM users do not have the permission to purchase Quick BI. You must use an Alibaba Cloud account to purchase the product.

To purchase Quick BI for both an Alibaba Cloud account and a RAM user, set the number of users to two.

First-time Quick BI users can purchase subscriptions for multiple users at once.

Procedure

1. Go to the Quick BI purchase page.

2. Select the number of users and the subscription duration.

3. After you confirm the price, click Buy Now.

   

4. Enter your username and logon password, and click Log On to log on to the Alibaba Cloud website.

   Note

   If you do not have an Alibaba Cloud account, click Register and follow the instructions to create an account.

5. After you confirm the order, click Pay.

Account Expansion

You can purchase the Quick BI product for yourself or for others. To purchase for another person, simply add their account to your purchasing account.

If you have already purchased Quick BI and need to purchase additional subscriptions for other users, make sure the purchasing Alibaba Cloud account is active.

Procedure

1. Log on to the Quick BI console.

2. Click Upgrade.

3. Select the number of additional users to purchase.

4. After you confirm the price, click Pay.

Upgrade

You can upgrade your Quick BI edition in the Quick BI console.

Procedure

1. Log on to the Quick BI console.

2. Click Apply For Trial and follow the instructions to complete the upgrade.

Downgrade

Quick BI supports downgrades. To request a downgrade, you must submit a ticket. The downgrade operation is performed in the background.

Renewal

After your subscription expires, you must renew it within seven days. Otherwise, the system automatically releases the associated resources.

If you do not renew your subscription in time, its resources are retained for a seven-day grace period. If you do not complete the renewal within these seven days, the resources are released. When resources are released, all data is deleted except for your saved works.

For more information about resource release and retention, see the Overdue payments section.

Procedure

1. Log on to the Quick BI console.

2. Click Renew and select a renewal duration.

3. Click Pay to complete the renewal.

Overdue payments

• Quick BI Expiration Notifications

  After your subscription expires, its resources are retained for a seven-day grace period. During this period, your data is not lost.

  During this grace period, you cannot purchase a new subscription. You can only renew the expired subscription. After the renewal is complete, you can continue to use the service. For instructions on how to renew, see the Renewal section.

• Resource retention period

  After your subscription expires, its resources are retained for seven days. During this period, your data is not lost.

  During this retention period, you cannot purchase a new subscription. You can only renew the expired one. After the renewal is complete, you can continue to use the service.

  For more information, see the Renewal section.

  Resource release rules

  After the retention period ends, the resources are released. When resources are released, all data is deleted except for your saved works.

  You can purchase a new subscription only after its resources are released. If you renew an expired subscription, the new validity period starts from the renewal date.

  If you renew a subscription before it expires, the new validity period starts from the original expiration date.

  To add users after purchasing a new subscription, see Prerequisites.