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Drive and Photo Service:Personal space recycle bin

Last Updated:Sep 11, 2026

This topic describes the personal space recycle bin feature. When you delete files or folders that you no longer need in your personal space, they move to the recycle bin, where you can recover or permanently delete them.

Introduction to the recycle bin

The Enterprise Drive recycle bin retains files and folders deleted by users or administrators for a default 90-day period. During this period, files can be recovered or permanently deleted.

  • Retention period: The default is 90 days. Super administrators or drive administrators can adjust this period in the management console to meet your organization's needs.

  • Storage usage: Files in the recycle bin still count toward the storage usage of their original path until they are permanently deleted or automatically purged upon expiration.

  • Automatic cleanup: After the retention period expires, the system automatically and permanently deletes the files. These files cannot be recovered.

Permissions

  • Super administrators / drive administrators: Can view and manage data deleted from the enterprise space and all team spaces.

  • Team administrators: Can only manage files deleted from their own team space.

  • Regular users: Can only manage files deleted from their personal space.

Features

Important

If a regular user deletes files from a team space or enterprise space, they must contact an administrator to recover or delete them.

Empty, delete, or recover files

The recycle bin supports the following operations:

  • Empty Recycle Bin: Permanently deletes all files and folders in the recycle bin. This action is irreversible, and the data cannot be recovered.

  • Permanently Delete: Permanently deletes one or more selected files or folders. This action also makes the data unrecoverable.

  • Recover: Restores one or more selected files or folders to their original path.

⚠️ Use Permanently Delete and Empty Recycle Bin with caution. To avoid losing important data, confirm that the items are no longer needed before you perform these operations.

Search function

In the recycle bin, you can filter and search deleted files by multiple criteria to quickly locate what you need:

  • Space: Filter by enterprise space, team space, or personal space.

  • File type: Select common formats such as documents, images, and videos.

  • File size: Filter by size range, such as 0 MB to 1 MB, 1 GB to 5 GB, or larger than 10 TB.

  • Deletion time: Filter by time period, such as the last 7 days, the last 30 days, or a custom date range.

  • Deleted by: Enter a username or search for the user who deleted the file.

You can also enter a file name in the search box at the top to search by keyword, and view your search history to find files faster.

Only administrators can access the recycle bin of an enterprise space or team space. Regular users can only manage files deleted from their personal space.

Sorting and display options

  • Sorting:

    • Mixed sort: Files and folders are sorted together based on deletion time or other rules.

    • Folders on top: All folders are listed first, which makes it easier to identify the folder structure.

    • Manual sorting: Sort by Name or Deletion Time in ascending or descending order. Click a column heading to switch the sort order.
      ⚠️ Sorting is not available if the files and folders in the recycle bin belong to more than 100 different spaces.

  • Views:

    • List view: Displays basic information such as file name, space, and deletion time in a simple list.

    • Table view: Displays basic information in a table, which makes it easy to review and compare data.