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Drive and Photo Service:Regular User Guide

Last Updated:Jun 04, 2026

Covers data management, content recognition, and collaboration features available to regular users of Alibaba Cloud Drive Enterprise Edition, including personal space, file preview, online editing, AI Assistant, file search, and file transfer.

Title

Description

Business process guide

Regular users can manage files in personal and team spaces, including creating, uploading, downloading, and sharing. In team spaces, users have preview-only permissions by default; other operations require administrator authorization. Regular users can only view files in their personal recycle bin; team recycle bin access is limited to team administrators. Administrators must assign personal spaces before users can access related features.

Regular user

Regular users can manage personal space files, preview, edit online, search, transfer, share, and favorite files. By default, they have viewer permissions for team cloud disks.

User personal space

An independent area where users can upload, download, move, copy, and share files. Supports flexible display, sorting options, and global search.

File preview feature

Supports online preview for Office, WPS, audio, video, and image files without extra plugins. Supported formats include et, xls, xlt, xlsx, doc, docx, txt, pdf, mp4, mov, mp3, and wav. Document files larger than 500 MB and image files larger than 20 MB cannot be previewed.

Online editing feature

Supports spreadsheets (et, xls, xlsx), documents (doc, docx, txt), and presentations (ppt, pptx). Features include multi-user synchronized filtering, regional permissions, alternate row highlighting, smart fill, drop-down lists, comments, and collaboration history (retained for 180 days). Supports up to 365 concurrent collaborators and files up to 500 MB. Users must have editing permissions for the target document.

Intelligent creation

A document support tool powered by Alibaba's Qwen LLM. Features include smart continuation, summary generation, translation, polishing, and content expansion. This value-added service is free for a limited time during public preview. A super administrator or disk administrator must enable it in the management console before users can access it from the online editing interface.

Online decompression feature

View or download files from compressed packages directly in the cloud without downloading first. Supports RAR, Zip, and 7z formats. Users can decompress selected files to a specified cloud disk path. Limits: 7z packages up to 5 GB, total package size up to 20 GB, and up to 10,000 files per package.

File search feature

Includes general search, file name search, and full-text indexing with filtering and sorting. Full-text indexing covers text files up to 2 MB and supports Chinese and simple English. Semantic search (value-added service) enables matching across documents, images, audio, and video, but currently supports Chinese only.

File download feature

Supports instant transfer, unlimited download speeds, packaged downloads, drag-and-drop uploads, and automatic renaming. Includes multipart upload and resumable transfer across PC, web, and mobile clients. Users can manage transfer status and monitor batch operation progress.

File upload feature

Supports instant transfer, concurrent multi-file transfer, custom speed limits, automatic retries, and same-name conflict handling. Both administrators and regular users can configure transfer settings. For best results, use the latest client and verify network and permission settings.

My shares feature

Share files from personal or team spaces by setting permissions, a password, and an expiration date, then generating a link or QR code. The My Shares page lets users view share history, manage shared content, and cancel or modify shares.

Personal space sharing

Share individual folders from personal space with other enterprise users. A super administrator or disk administrator must enable sharing in the management console. Recipients access shared folders in the 'Shared with me' section and operate based on granted permissions.

Client download

Available for mobile (Android 5.0+, iOS 13+) and PC (Windows 10 64-bit+, macOS 10.15+). Download from the official website or scan the QR code in the document.

Personal space favorites

Save files and folders for quick access. Select an item and click Favorite to add it to My Favorites. Operations on favorited items (delete, rename, move, add notes) also affect the original files. Removing an item from favorites does not delete it from personal space.

Personal space recycle bin

Deleted files move to the recycle bin and are retained for 90 days by default (adjustable by administrators). Files in the recycle bin still consume storage and are automatically purged after the retention period.

Historical version operations

View, download, restore, preview, mark, and permanently retain file versions. Deleted versions cannot be recovered. An administrator must enable this feature.

Notification center

Access notifications by clicking the notification icon in the upper-right corner. Messages are categorized into collaboration and system messages, with filters for all, unread, and read. Users can customize notification preferences.

Mounted drive

Maps cloud storage to a local drive for two-way synchronization, allowing direct access to cloud files without downloading. Supports smart prefetching and cache management on Windows and Mac. An administrator must enable this feature and the PC client must be installed. Does not support multi-user editing or root directory file modifications. Deleted files go directly to the cloud recycle bin.

[Invitational Preview] Sync backup

Provides two-way synchronization or one-way upload between cloud and local data across multiple devices with automatic file backup. The historical versions feature must be activated and sync backup must be enabled in the management console. Users can create and manage sync tasks with troubleshooting support.

Knowledge base

Provides automatic file classification, conversational search, reading, and Q&A based on enterprise knowledge. Access the knowledge catalog from the left navigation pane to browse, download files, and use AI-powered search. Requires the knowledge base and AI Assistant to be enabled.

AI Assistant

Provides conversational search, Q&A, and document processing. Users can access office templates through the instruction center, perform natural language searches, and get cloud disk assistance. Displayed as a sidebar by default, but also supports floating and squeeze layouts. An enterprise administrator must enable this feature.

Regular user operation videos

Instructional videos that help regular users master Alibaba Cloud Drive Enterprise Edition.