All Products
Search
Document Center

Object Storage Service:Common errors

Last Updated:Mar 20, 2026

When an Image Processing (IMG) request fails, IMG returns an XML error response containing an error code and a message to help you diagnose the issue.

Error response format

The following is an example error response:

<Error>
  <Code>BadRequest</Code>
  <Message>Input is not base64 decoding.</Message>
  <RequestId>52B155D2D8BD99A15D0005FF</RequestId>
  <HostId>userdomain</HostId>
</Error>

The response contains the following elements:

ElementDescription
CodeThe error code.
MessageA detailed description of the error.
RequestIdA UUID that identifies the failed request. If the problem persists, provide this value to technical support to help locate the cause.
HostIdThe ID used to identify the accessed IMG cluster.

Error codes

The following table lists error codes returned by IMG.

Error codeDescriptionSolution
InvalidArgumentA parameter value is invalid.HTTP 400 error codes
BadRequestThe request is malformed.
MissingArgumentA required parameter is missing.
ImageTooLargeThe image size exceeds the limit.
WatermarkErrorA watermark processing error occurred.
NotImplementedAccess is denied.
AccessDeniedAccess is denied.HTTP 403 error codes
SignatureDoesNotMatchThe request signature does not match the signature calculated by OSS.
NoSuchKeyThe specified image does not exist.HTTP 404 error codes
NoSuchStyleThe specified style does not exist.
InternalErrorAn internal error occurred.HTTP 500 error codes

SDK demos