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Object Storage Service:500 errors

Last Updated:Sep 24, 2026

This topic describes the causes of and solutions to 500 errors returned by Object Storage Service (OSS).

InternalError

Please contact the server administrator, oss@service.aliyun.com

  • Cause: The service is busy or an internal error occurred.
  • Solution: Retry the operation later. If the issue persists, submit a ticket to contact technical support.