Object Storage Service:Resource plan refund

Before you begin

• The pay-as-you-go billing method is not eligible for refunds. If you no longer need to use OSS, you can release your OSS resources at any time based on your business requirements. After you release the resources, you are no longer charged. For more information, see How do I deactivate OSS or stop being charged for resources?.

• Refunding a resource plan does not affect your stored data. After you refund a resource plan, if you have no other active plans to cover usage, your resources are billed on a pay-as-you-go basis.

• If you used a coupon to purchase the resource plan, a portion of the coupon is refunded when you unsubscribe. For more information, see Updates to resource plan unsubscription rules.

Refund conditions

You can submit a ticket to cancel a purchased resource plan.

The resource plan that you want to cancel must meet all of the following conditions:

• The resource plan is still active and has not expired.

• The resource plan has not been used.

• The resource plan was not purchased through an upgrade.