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Microservices Engine:Manage alert contacts

Last Updated:May 15, 2026

When an alert rule is triggered, notifications are sent to the specified contact group. Before you create a contact group, you must create contacts. When you create a contact, you can specify a mobile phone number and an email address for the contact to receive notifications.

Create a contact

  1. Log on to the MSE console. In the top navigation bar, select a region.

  2. In the left-side navigation pane, choose Cloud-native Gateway > Alerts. On the Alerts page, click the Contacts tab.

  3. On the Contacts tab, click Create Contact.

  4. In the Create Contact dialog box, enter the Name, Phone Number, and Email Address.

    Note
    • You must specify a mobile phone number or an email address for the contact.

    • Each mobile phone number or email address can be used for only one contact.

    • You can create up to 100 contacts.

Create a contact group

  1. Log on to the MSE console. In the top navigation bar, select a region.

  2. In the left-side navigation pane, choose Cloud-native Gateway > Alerts. On the Alerts page, click the Contacts tab.

  3. On the Contact tab, click Create contact group.

  4. In the Create contact group dialog box, enter a Group Name, select contacts from the Alert Contacts list, and click OK.

    Note

    If no contacts are available in Alert Contacts, you must create contacts. For more information about how to create a contact, see the Create a contact section in this topic.

What to do next

  • Search for a contact or contact group: On the Contact tab, enter the full or partial name of a contact or contact group in the search box, and click the 图标5.png icon.

  • Edit a contact: Find the contact and click Edit in the Actions column. In the Edit Contact dialog box, modify the information and click OK.

  • Delete a single contact: Find the contact, click Delete in the Actions column, and click OK in the confirmation dialog box.

  • Delete multiple contacts: Select the contacts to delete, click Bulk Delete, and click OK in the confirmation dialog box.

  • To modify a contact group, click the 图标.png icon to the right of the contact group. In the list that appears, select Edit Group. In the Edit Contact Group dialog box, modify the parameters and click OK.

  • To view the contacts in a contact group, click the rightwards arrow to the left of the contact group.

  • To delete a contact group, click the 图标.png icon to the right of the contact group. In the list that appears, select Delete Group.

    Important

    Before you delete a contact group, make sure that no monitoring jobs to which the contact group is attached are running. If monitoring jobs to which the contact group is attached are running, features such as alerting may not take effect after you delete the contact group.