The working condition statistics service helps you monitor the operational status of instances, products, and devices, enabling you to identify anomalies and improve management efficiency.
Prerequisites
The working condition statistics service is enabled. For more information, see Enable and disable O&M statistics.
Background information
The O&M statistics service is disabled by default for new Enterprise Edition instances. After you enable it, you can disable it at any time. The service supports device statistics, working status statistics, event statistics, and custom statistics. For more information, see O&M statistics overview.
Procedure
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Log in to the IoT Platform Console or the .
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At the top of the console, select the region where your target Enterprise Edition instance is located. Then, in the Instance Overview tab, locate the desired Enterprise Edition instance and single click its name.
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In the left-side navigation pane, choose .
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Click the working condition statistics tab. Select an instance, product, device, and a time range (such as 1 day, 7 days, or 30 days) to view the working condition statistics by instance, product, or device.
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When viewing statistics by instance or product, the maximum, minimum, and average values of key metrics are displayed for all devices within the selected time range. These metrics include online duration, message uplink TPS, message downlink TPS, message uplink volume, message downlink volume, and number of connections.
Metric cards and line charts provide an overview of the operational status across your devices.
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When viewing statistics by device, the working condition statistics for a single device over the selected time range are displayed.
The line chart compares the device's metrics against the product average, helping you identify potential anomalies.
On the Online duration analysis page, you can filter by instance, product, device, time granularity, and date. The page displays metric cards for Max online duration of the day, Min online duration of the day, and Avg online duration of the day. Below the cards, a line chart compares the online duration of the selected device against the average for all devices in the same product.
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