Realtime Compute for Apache Flink has two billing models with different refund eligibility:
| Billing model | Payment timing | Refund eligible |
|---|---|---|
| Pay-as-you-go workspaces | Billed after use | No |
| Elastic resources (hybrid billing) | Billed after use | No |
| Subscription workspaces | Prepaid by subscription duration | Yes |
| Fixed resources (hybrid billing) | Prepaid by subscription duration | Yes |
To stop charges on a pay-as-you-go workspace, release the workspace. See Pay-as-you-go.
The rest of this topic covers refund rules and the request procedure for subscription workspaces and fixed resources under hybrid billing.
Refund rules
For more information about the refund rules, see Unsubscription Rules for Alibaba Cloud International Website, Refund Process for Alibaba Cloud International Website, and Unsubscription FAQ for Alibaba Cloud International Website.
Alibaba Cloud International Website refund rules define eligibility conditions, how the refund amount is calculated, and any applicable fees. Review the following documents before submitting a refund request:
-
Unsubscription Rules for Alibaba Cloud International Website — eligibility conditions and calculation method
-
Refund Process for Alibaba Cloud International Website — how funds are returned
-
Unsubscription FAQ for Alibaba Cloud International Website — answers to common questions
After you review the unsubscription rules, see Unsubscription Methods for Alibaba Cloud International Website to request a refund.
Request a refund
After reviewing the unsubscription rules, follow the steps in Unsubscription Methods for Alibaba Cloud International Website to submit your request.
Related topics
For more information about the effects of overdue payments and workspace expiration on Flink workspaces, see Overdue payments and expiration.