An overdue account balance or an expired workspace can affect your business operations. You can add funds or renew your subscription within the specified period to restore your workspace and avoid business disruptions. This topic describes the effects of overdue payments and workspace expiration on Flink workspaces and explains how to handle these situations.
Notes
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If your workspace uses Application Real-Time Monitoring Service (ARMS), an overdue payment for ARMS affects the normal operation of your Flink workspace. A service suspension for ARMS due to an overdue payment disables the job curve and alerting features.
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If your workspace uses storage resources, an overdue payment prevents you from reading or writing state data and JAR packages. This causes jobs to fail over.
Overdue payments
Pay-as-you-go
An overdue payment suspends services for pay-as-you-go workspaces. If you do not add funds to clear the overdue bill within the specified period, you cannot use your pay-as-you-go workspaces. The following table describes the changes to job and resource states for pay-as-you-go workspaces after a payment becomes overdue and the actions to take.
|
Status |
Resource status |
Procedure |
|
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After payment is overdue |
Within 15 days after payment is overdue |
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Add funds to your account. After your account has a sufficient balance, you can resume using the workspaces. |
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More than 15 days after payment is overdue |
The workspaces are considered abandoned and are automatically released. Job data in the workspaces is deleted and cannot be recovered. |
The data cannot be recovered. You must create a new Flink workspace. |
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Subscription
If your account has an overdue payment before your subscription workspace expires, you can still access the existing workspace. However, you cannot perform operations that incur fees, such as creating new workspaces or renewing orders. The following table describes the specific effects and the actions to take.
|
Status |
Effect |
Procedure |
|
|
After payment is overdue |
Within 15 days after payment is overdue |
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Add funds to your account. After your account has a sufficient balance, you can use the workspace normally, and state writes will resume. For more information about renewal, see Renewal policy. |
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More than 15 days after payment is overdue |
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The data cannot be recovered. |
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After the workspace expires, you cannot use it. For more information, see Expiration.
Hybrid billing
If your account has an overdue payment before your hybrid billing workspace expires, you can still access the existing workspace. However, you cannot perform operations that incur fees, such as creating new workspaces or renewing orders. The following table describes the specific effects and the actions to take.
|
Status |
Effect |
Procedure |
|
|
After payment is overdue |
Within 15 days after payment is overdue |
|
Add funds to your account. After your account has a sufficient balance, you can use the workspace and elastic computing resources normally. State writes will also resume. For more information about renewal, see Renewal policy. |
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More than 15 days after payment is overdue |
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The data cannot be recovered. |
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After the workspace expires, you cannot use it. For more information, see Expiration.
Expiration
Subscription and hybrid billing workspaces have a usage period that is based on the duration you select at purchase. After a workspace expires, you cannot use it. If you do not renew the workspace in time, the workspace is automatically released. The following table describes the changes to the workspace resource state after expiration and the actions to take.
|
Status |
Resource status |
Procedure |
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|
Before expiration |
The system sends you reminder notifications by email or text message. |
Renew the workspace. After the renewal is successful, you can continue to use the workspace. For more information, see Renewal policy. |
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After expiration |
Within 15 days after expiration |
You cannot access the workspace. Online jobs are stopped. |
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More than 15 days after expiration |
The workspace is automatically released. Job data is deleted and cannot be recovered. Note
Resources that you upload, such as JAR packages, are not deleted. They are stored in your OSS. |
The data cannot be recovered. |
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References
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You can view your bills and details in the User Center. For more information, see View bills.
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For information about the refund policy and refund operations for subscription workspaces, see Refund policy.