Overdue payments or workspace expiration affects the availability of your workspace. To ensure your business continuity, you can top up your account or renew your workplace within a designated timeframe. This topic describes the impact of overdue payments and workspace expiration of Realtime Compute for Apache Flink, as well as the handling policies.
Usage notes
If you have an overdue payment for Application Real-Time Monitoring Service (ARMS), the availability of the associated workspace will be affected. To be more specific, the metric visualization and alerting features become unavailable.
If you have an overdue payment for the Object Storage Service (OSS) bucket associated with your workspace, resources stored in the bucket, such as state data and JAR files, cannot be accessed. In addition, a failover is triggered for the corresponding job.
Overdue payments
Pay-as-you-go
If your Alibaba Cloud account has overdue payments, your pay-as-you-go workspaces are suspended. If you do not settle the overdue payments within a specific period of time, you can no longer access the workspace. The following table describes the resource availability of a pay-as-you-go workspace within an account which has overdue payments, as well as the recommended actions.
Stage | System policy | Recommended action | |
Overdue | Within 15 days of the payment due date |
| Top up your account. When your account has sufficient balance, you can continue to use the workspaces. |
15 days after the payment due date | The workspace resources are automatically released. The job data of the workspace is deleted and cannot be restored. | The workspace cannot be restored. You need to create a new workspace. |
Subscription
If your Alibaba Cloud account has overdue payments before a subscription workspace expires, you can still access the workspace. However, you cannot perform operations that generate fees, such as purchasing a new workspace or renew an order. The following table describes the impact of overdue payments on a subscription workspace and recommended actions.
Stage | Impact | Recommended action | |
Overdue | Within 15 days of the payment due date |
| Top up your account. When your account has sufficient balance, you can continue to use the workspaces, and the state writes become normal. For more information, see Renewal policy. |
15 days after the payment due date |
| The data cannot be retrieved. |
After a workspace expires, the workspace cannot be used. For more information, see Expiration.
Hybrid billing
If your account has an overdue payment before a hybrid-billed workspace expires, you can still access the workspace. However, you cannot perform operations that generate fees, such as purchasing a new workspace or renew an order. The following table describes the impact of overdue payments on a subscription workspace and recommended actions.
Stage | Impact | Recommended action | |
Overdue | Within 15 days of the payment due date |
| Top up your account. After the account has sufficient balance, you can use the workspace and elastic resources, and the state writes become normal. For more information, see Renewal policy. |
15 days after the payment due date |
| The data cannot be retrieved. |
After a workspace expires, the workspace cannot be used. For more information, see Expiration.
Expiration
Subscription and hybrid-billed workspaces have validity periods based on the subscription durations that you specify when you purchase them. After the duration of a subscription or hybrid-billed workspace ends, you can no longer use the workspace. If you do not renew the workspace within a specific period of time, it will be automatically released. The following flowchart illustrates the changes in resource availability for a subscription or hybrid-billed workspace before and after expiration.
Stage | System policy | Recommended action | ||
Before expiration | You are notified by text message and email. | Renew the subscription to continue using the workspace. For more information, see Renewal policy. | ||
After expiration | Within 15 days after expiration | You cannot access the workspace. The running jobs in the workspace are suspended. | ||
15 days after the workspace expires | The workspace resources are automatically released. The job data of the workspace is deleted and cannot be restored. Note Resources like JAR packages stored in the linked OSS buckets are not deleted. | The workspace cannot be restored. You must recreate a workspace. |