Serverless StarRocks overdue payments - E-MapReduce - Alibaba Cloud Documentation Center

If your account has an overdue payment, your E-MapReduce (EMR) Serverless StarRocks instance becomes unavailable. You can top up your account within a specific period of time to restore your instance. This prevents the impact on your business. This topic describes the overdue payment of a StarRocks instance and how to view the overdue payment.

Overdue payments

The policies for handling the overdue payments of instances vary based on the billing method. The following table describes the policies.

Billing method	Policy to handle overdue payments
Subscription	After an instance expires, the instance is locked and cannot be accessed. On the eighth day after the instance is locked, the computing resources of the instance are released. After the instance is released, your business data will be immediately deleted and cannot be recovered.
Pay-as-you-go	If your Alibaba Cloud account has an overdue payment, all pay-as-you-go instances that belong to your Alibaba Cloud account become overdue. In the first seven days after the instances become overdue, the instances are locked and cannot be accessed. On the eighth day after the instances are locked, the computing resources of the instances are released. After the instance is released, your business data will be immediately deleted and cannot be recovered.

View overdue amounts

Log on to the Expenses and Costs Console.
On the Account Overview page, view the overdue amount.

References

For information about how to view bills and billing details in the Expenses and Costs console, see View bills.
For information about the refunding rules and refunding operations for subscription instances, see Refund policy.
A subscription instance has a validity period. If you want to continue using your subscription instance after the instance expires, renew the instance in a timely manner. For more information, see Renewal policy.