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    Domain Names:Update domain registrant information

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    Domain Names:Update domain registrant information

    Last Updated:Oct 15, 2026

    When you need to transfer domain name ownership to a new individual or organization, or when the registrant’s identity information (such as name) or contact information (such as email address, phone number) needs to be updated, you must perform a registrant information update operation. This topic describes how you can complete the registrant information update operation.

    Updatable registrant information includes: registrant name, organization name, address (including country/region, province/state, city, street address, and postal code), phone number, and email address.

    • If you change the registrant name or organization name, domain ownership will change.

    • After a domain information update, the Alibaba Cloud account associated with the domain remains unchanged. To transfer the domain to another Alibaba Cloud account, see Transfer a domain name to another Alibaba Cloud account.

    Impact of domain registrant information update

    • Triggers re-verification: For CNNIC domains (such as .cn), any change to registrant information requires re-verification. As long as both old and new registrant information pass verification, this process does not affect normal website access.

    • Triggers 60-day transfer-out lock (can be disabled): For 60 days after a successful information update, the domain cannot be transferred out of Alibaba Cloud. If you plan to transfer the domain out soon, select the disable option when submitting your update request.

    User Guide

    Step 1: Pre-check

    Before submitting your update request, complete the following checks to ensure a smooth process and avoid interruptions.

    1. Check domain status: Ensure the domain is eligible for modification.

      1. Confirm the domain is registered with Alibaba Cloud: If registered with another registrar, first transfer the domain into Alibaba Cloud before performing the registrant information update. For instructions on transferring a domain into Alibaba Cloud, see How to transfer a domain into Alibaba Cloud.

      2. Confirm the domain is active: Go to the Domain Names page in the console to check the domain status. If expired or in the redemption period, complete renewal first.

      3. Confirm the update lock is disabled: Go to the Domain Names page, find your domain, and click Manage. In the navigation pane on the left, select Security Settings and confirm that “Update Lock” is set to “Disabled.”

        Note

        Enabling the update lock prevents domain information updates. You can re-enable the update lock on the same page after completing the registrant information update.

    2. Create and verify an information template (optional): If you plan to reuse this information (or perform batch updates), we recommend you first create an information template for the new registrant.

      1. Go to the Information Templates page, select General Template or CNNIC Template based on your domain type, and click Create New Information Template.

      2. Accurately fill in the new registrant's information.

      3. Submit the template. If using a CNNIC template, wait for the identity verification status to change to “Verification Successful” before proceeding with the transfer or information update.

    Step 2: Submit update request

    Single update

    1. Go to the update page

      Log on to the Domain Console, find your domain in the Domain Names list, click Manage, then in the navigation pane on the left, select Update Domain Information.

    2. Enter new registrant information

      You can either manually enter the new registrant information or select an existing information template.

    3. Confirm and submit: Complete email verification, accept the service terms, and click Submit.

      If you plan to transfer the domain out of Alibaba Cloud soon, be sure to select Disable “60-day transfer-out lock after successful domain information update”. Otherwise, after a successful update, the domain cannot be transferred out for 60 days.

      This restriction applies only to information updates and is independent of the 60-day transfer-out lock for newly registered domains.

    Batch update

    Toupdate all domain registrant information to the same details, use batch operations to improve efficiency.

    Prerequisites

    • You must have created a new information template. For CNNIC domains, identity verification must also be complete.

    • domains in special states (undergoing identity verification, being transferred out, with domain security lock enabled, or under arbitration or freeze) do not support batch operations.

    • A single batch operation supports up to 1,000 domain names. The console page displays the number of domain names that you have entered and the number that you can still enter. If you have more than 1,000 domain names, process them in batches of no more than 1,000 each. The same information template can be reused across multiple batches.

    Procedure

    CNNIC and non-CNNIC domains require slightly different update procedures and must be handled separately. Perform batch operations for each type individually.

    1. Log on to the Alibaba Cloud Domain Console and go to the batch operations page:

      • Non-CNNIC domains: Go directly to General Batch Operations, or in the left-side navigation pane, click Batch Operations > General Batch Operations.

      • CNNIC domains: Go directly to CNNIC Batch Operations, or in the left-side navigation pane, click Batch Operations > CNNIC Batch Operations.

    2. In the Domain List, enter the domains whose information you want to update.

    3. In the Field to Update dropdown, select Domain Registrant Information, and then select an information template that has completed identity verification.

    4. Complete email verification, accept the service terms, and click Submit.

      If you plan to transfer the domain out of Alibaba Cloud soon, be sure to select Disable “60-day transfer-out lock after successful domain information update”. Otherwise, after a successful update, the domain cannot be transferred out for 60 days.

      This restriction applies only to information updates and is independent of the 60-day transfer-out lock for newly registered domains. Enter your email address and select Disable "60-day transfer-out lock after successful domain information update".

    Step 3: Check update status

    1. Check progress: After submitting your request, go to the management page for your domain and click Update Domain Information in the navigation pane on the left to view the current status.

      • Non-CNNIC domains: Typically complete quickly.

      • CNNIC domains: The registry reviews each domain and document individually. Review typically takes 3–5 business days.

    2. Verify final information: When the status shows “Transfer Successful,” verify the new registrant information on the Basic Information page.

    What to do next

    • Domain security settings: To protect your domain, we recommend re-enabling the update lock on the Security Settings page after completing the update.