Update domain registrant information ownership transfer - Domain Names

You can update the following registrant information: registrant name, organization name, address (including country/region, province/state, city, street address, and postal code), phone number, and email address.

Changing the registrant's name or organization constitutes an ownership transfer.
After an update to registrant information, the domain name remains in the same Alibaba Cloud account. If you need to move the domain to a different account, see Transfer a domain name to another Alibaba Cloud account.

Impacts of an registrant information update

Triggers new identity verification: For CNNIC-managed domains such as .cn, any registrant information change requires new identity verification. Website availability is not affected if both registrants have passed verification.
Triggers a 60-day transfer lock (can be disabled): After a successful information update, the domain cannot be transferred out of Alibaba Cloud for 60 days. To avoid this, select the option to disable this lock when submitting the update request.

Procedure

Step 1: Perform pre-change checks

Before submitting an update request, complete the following checks.

Check the domain status: Ensure the domain status allows modifications.
1. Ensure the domain has not expired: Go to the Domain Names page. If the domain has expired or is in the redemption period, complete the renewal first.
2. Ensure the update lock is disabled: Go to the Domain Names page, find the target domain name, and click Manage in the Actions column. In the left-side navigation pane, click Security Settings and confirm that the update lock is turned off.
  
  Note
  An active update lock prevents changes to domain information. After the registrant information update is complete, you can re-enable the update lock on the same page.
Create and verify a registrant profile (optional): To reuse information or perform batch updates, create a registrant profile.
1. Go to the Registrant Profiles page. Based on the TLD of the domain you want to modify, select the Common Profiles or CNNIC Profiles tab, then click Create Registrant Profile.
2. Accurately fill in the new registrant's information and submit the profile.
3. For a CNNIC profile, wait for the identity verification status to become "Succeeded" after submission.

Step 2: Initiate the update

Single domain update

Go to the information change page

Log on to the Domain Names console. In the Domain Names list, find the domain you want to update and click Manage. In the left-side navigation pane, click Domain Name Information Change.
Enter the new registrant information

You can either enter the new registrant information manually or select a previously created registrant profile.
Confirm and submit: Complete the email verification, accept the terms of service, and click Submit.

If you plan to transfer the domain out of Alibaba Cloud soon, you must select the Disable "Domain names cannot be transferred out of Alibaba Cloud within 60 days of successful modification" option. Otherwise, the domain name will be locked from transfer for 60 days after the update is successful.

This lock is imposed as part of the information update process and is independent of the 60-day transfer prohibition for newly registered domain names.

Batch update

To update multiple domains with the registrant information being the same for all, use batch operations to improve efficiency.

Prerequisites

You must have created a new registrant profile. For CNNIC domains, its identity verification must also be completed.
Batch operations are not supported for domains with special TLDs (such as ".gov.cn", ".hk", and other country-code TLDs) or for domains in special states, such as those pending identity verification, pending transfer out, under a security lock, or subject to arbitration or a freeze.

Steps

The update methods for CNNIC domains and non-CNNIC domains are slightly different. You must process them in separate batches.

Log on to the Alibaba Cloud Domain Names console and go to the batch operations page.
- Non-CNNIC domains: In the left-side navigation pane, click Batch Operations > Common Batch Operations.
- CNNIC domains: In the left-side navigation pane, click Batch Operations > CNNIC Batch Operations.
In the Domain Names list, enter the domains whose information you want to modify.
Select Registrant Information as the field to modify and select a registrant profile.
Complete the email verification, accept the terms of service, and then click Submit.

If you plan to transfer the domain name out of Alibaba Cloud soon, you must select the Disable "Domain names cannot be transferred out of Alibaba Cloud within 60 days of successful modification" option. Otherwise, the domain name will be locked from transfer for 60 days after the update is successful.

This lock is imposed as part of the information update process and is independent of the 60-day transfer prohibition for newly registered domain names.

Step 3: Check update status

Check the progress: After submitting the request, go to the domain management page and click Domain Name Information Change in the left-side navigation pane to view the current progress.
- Non-CNNIC domains: The update is usually completed in a short time.
- CNNIC domains: The registry reviews the domain and identity documents individually, which typically takes 3–5 business days.
Verify the final information When the status shows "Transfer Successful", check the Basic Information page to confirm the new registrant details.

Next steps

Configure domain security settings: To protect your domain name, we recommend going to the Security Settings page to re-enable the update lock after the update is complete.