Change registrant information or domain name ownership - Domain Names

This topic describes how to change the registrant of a domain name (registrant name or organization) or update its contact information (such as email or phone number).

You can update the following registrant information: registrant name, organization name, postal address, phone number, and email address.

Changing the registrant's name or organization name constitutes a change of ownership.
This process does not change the Alibaba Cloud account that manages the domain name. To move a domain name to a different account, see Transfer to another Alibaba Cloud account.

Impacts of changing registrant information

New identity verification for .cn domain names: For domain names with the .cn TLD, any change to the registrant information triggers a new identity verification process by the CNNIC registry. This does not affect your website's availability, provided both the previous and new registrants have passed identity verification.
60-day transfer lock: Per ICANN policy, a 60-day transfer lock is automatically applied to a domain name after the registrant information is changed. To avoid this lock, you must select the option to opt out of the 60-day transfer lock when you submit the change request.

Procedure

Step 1: Perform pre-change checks

Before you begin, ensure that you have completed the following checks to prevent the process from failing.

Verify the domain status.
1. Confirm that the domain name is not expired: Go to the Domain Names page and confirm that the domain name is not expired. If it is expired or in the redemption period, you must renew it before you can change its information.
2. Confirm that the update lock is disabled: Go to the Domain Names page, find the target domain name, and click Manage in the Actions column. In the left-side navigation pane, click Security Settings and confirm that the update lock is disabled.
  Note
  The update lock prevents changes to your domain name information. Remember to re-enable it after the registrant information modification is complete.
Create and verify the new registrant profile (recommended): To streamline the process, especially for batch changes, create a profile for the new registrant first.
1. Go to the Registrant Profiles page. Click the Common Profiles or CNNIC Profiles tab based on your domain name type. Then, click Create Registrant Profile.
2. Enter the new registrant's information accurately and submit the profile.
3. If you submitted a CNNIC profile, wait for the identity verification status to become "Succeeded".

Step 2: Initiate a modification request

For a single domain name

Go to the modification page.
Log on to the Domain Names console, find the target domain name on the Domain Names page, click Manage in the Actions column. In the left-side navigation pane, click Domain Name Information Change.
Provide the new registrant information.
You can manually enter the new registrant information or select a previously created registrant profile.
Confirm and submit: Complete the email verification, agree to the terms of service, and click Save.
If you plan to transfer this domain name to another registrar, you must select the Disable "Domain names cannot be transferred out of Alibaba Cloud within 60 days of successful modification" option. Otherwise, the domain name will be locked from transfer for 60 days after this change.
This 60-day transfer-out lock is separate from the transfer prohibition for newly registered domain names.

For multiple domains (batch change)

You can use batch operations to apply the same registrant information to multiple domains at once.

Prerequisites

A registrant profile for the new registrant is created. For .cn domain names, identity verification must also be completed.
Domainsthat are in a special status—such as identity verification in progress, transfer-out in progress, domain name lock enabled, or under arbitration or frozen—do not support batch operations.

Procedure

You must process .cn domain names and other TLDs in separate batches.

Log on to the Alibaba Cloud Domain Names console and go to the batch operations page.
- .cn domain names: In the left-side navigation pane, choose Batch Operations > > CNNIC Batch Operations > Domain Name Information Change.
- Other TLDs: In the left-side navigation pane, choose Batch Operations > > Common Batch Operations > Domain Name Information Change.
Enter the domain names that you want to modify in the Domain Names field.
Select Registrant Information as the field to be modified, and select a registrant profile .
Complete the email verification, agree to the terms of service, and click Submit.
If you plan to transfer this domain name to another registrar, you must select the Disable "Domain names cannot be transferred out of Alibaba Cloud within 60 days of successful modification" option. Otherwise, the domain name will be locked from transfer for 60 days after this change.
This 60-day transfer-out lock is separate from the transfer prohibition for newly registered domain names.

Step 3: Verify the change

View the progress. Go to the management page for the domain name and click Domain Name Information Change in the left-side navigation pane to view the status.
- .cn domain names: The registry reviews the identity verification documents for each domain name. This process usually takes 3 to 5 business days.
- Other TLDs: The modification is usually completed within a few minutes.
Verify the updated information. Once the status shows the change is successful, go to the Basic Information page to verify that the new registrant information is displayed.

What to do next

Secure your domain name: To protect your domain name, go to the Security Settings page and re-enable the update lock.