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Data Transmission Service:Renew a subscription instance

Last Updated:Aug 16, 2023

You can renew an instance that uses the subscription billing method either manually or by enabling auto-renewal.


After a subscription expires, you must renew the subscription within seven days. Otherwise, the instance will be released and cannot be recovered. To avoid service interruptions caused by an expired subscription, we recommend that you renew the subscription or enable auto-renewal before the subscription expires.

Manually renew the subscription of a subscription instance

  1. Log on to the DTS console.

  2. In the left-side navigation pane, click Data Synchronization or Change Tracking.

  3. Find the target instance and click Renew in the Actions column.Renew

  4. On the Renew page, select a Renewal Duration and select Data Transmission Service Agreement of Service.Select an auto-renewal cycle

  5. Click Pay and follow the instructions to complete the payment.

Enable auto-renewal

Auto-renewal allows you to automatically renew your instances that use the subscription billing method each month. You can enable auto-renewal by following these steps:

  1. Log on to the DTS console.

  2. In the top navigation bar, choose image.png > Renewals.

  3. In the left-side navigation pane, click Data Transmission Service.

  4. Find the target instance and click Enable Auto-Renew in the Actions column.Enable auto-renewal

  5. In the Enable Auto-Renew dialog box, select an Auto-Renew Cycle, and click Enable Auto-Renew.Select an auto-renewal cycle

  • The payment for auto-renewal is due nine days before the subscription expires. You must ensure that the balance of the payment method is sufficient so that the subscription can be renewed.

  • After you enable auto-renewal, the system will automatically renew the subscription based on the auto-renewal cycle that you select. For example, if you select a three-month auto-renewal cycle, you will be charged a three-month subscription fee upon each auto-renewal.