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Cloud Storage Gateway:Access an SMB share as an SMB user

Last Updated:Dec 01, 2025

This topic describes how to access a Server Message Block (SMB) share as an SMB user.

Prerequisites

  • A file gateway is created and a cache is added. For more information, see Manage file gateways and Add a cache.

  • An SMB share is created. For more information, see Create a share.

  • An SMB user is created. For more information, see Add an SMB user.

  • The SMB user is added to the Read/write Users list or the Read-only Users list for the SMB share. For more information, see Configure a share.

Procedure

Note

To access the share, you must create the SMB user on the gateway. You do not need to create an additional user on the Windows client.

Use the GUI

  1. Log on to the Windows client machine.

  2. Open the Map Network Drive page. To do this, open File Explorer (keyboard shortcut: Win + E), click This PC in the navigation pane on the left, click the Computer tab, and then select Map network drive.

  3. On the Map Network Drive page, enter the SMB share address, select the Connect using different credentials check box, and then click Finish.image

  4. In the Enter network credentials dialog box, enter the SMB username and password, and then click OK to mount the share.

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Use the command line

  1. Log on to the Windows client machine.

  2. Open a Windows command-line tool, such as PowerShell or Command Prompt (CMD).

  3. In the command-line tool, run the following command:

    net use z: <mount target address> /user:<SMB username> <SMB user password>

    Note

    In the command, z: is the drive letter. Select a drive letter that is not in use.

    Example: net use z: \\172.x.x.x\smb_share /user:test_user 123

  4. Run the net use command to view mount information. A status of OK indicates that the share is mounted.

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