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Cloud Storage Gateway:Add an SMB user

Last Updated:Nov 24, 2025

This topic describes how to add a Server Message Block (SMB) user in Cloud Storage Gateway (CSG). SMB users can access SMB shares.

Background information

Version 1.0.36 and later allow you to add SMB users in the CSG console.

Procedure

Important

If a gateway is joined to an Active Directory (AD) domain, you cannot create SMB users on the gateway. Users must be managed on the AD domain server.

  1. On the Gateways page of the CSG console, click the ID of the gateway. On the gateway details page, click SMB Users > Create.

  2. In the Add SMB User dialog box, configure the user name and password, and click OK.