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Cloud Enterprise Network:View and subscribe to alert events

Last Updated:May 16, 2025

Cloud Enterprise Network (CEN) provides proactive alerting capabilities that help you identify risks promptly, view potentially affected resources, and prevent business disruptions.

Supported alert events

Alert events are defined by Alibaba Cloud to record and notify information about network resources, such as operation and maintenance task execution status, resource abnormalities, and resource status changes.

The CEN console supports three types of alert events, as shown in the following table:

Event code

Name

Level

Description

Alert rule

Recommended action

problem-cen-routeOverLimit

CEN route quota exceeded

Critical

The number of CEN routes exceeds the quota, resulting in network issues.

Critical: The number of CEN routes exceeds the quota, which results in network issues.

Upgrade the transit router. For more information, see Upgrade a Basic Edition transit router.

problem-cen-vpcAttachBandwidthOverLimit

Packet loss due to VPC connection bandwidth being exceeded

Critical

Packet loss occurs because the peak bandwidth of CEN transit routers is exceeded.

Critical: The inbound packet loss rate exceeded 0% for more than five data points within a 10-minute period.

Increase the peak bandwidth. For more information, see Increase the CEN quota.

problem-cen-peerAttachBandwidthOverLimit

Packet loss due to inter-region connection bandwidth being exceeded

Critical

Packet loss occurs because the peak bandwidth of CEN transit routers has been exceeded.

Critical: The alert is triggered when the actual traffic of the transit router meets both of the following conditions.

Condition 1: Outbound bandwidth peak usage exceeds 90% for over eight monitoring points within ten minutes.

Condition 2: There are more than eight monitoring points in ten minutes in which the outbound packet loss rate in rate-limited scenarios exceeds 100 packets per second (pps).

Increase the peak bandwidth. For more information, see Increase the CEN quota.

View alert events

  1. Log on to the CEN console.

  2. On the Instances page, find the target CEN instance and click its ID.

  3. On the CEN instance details page, click the Event Center tab to view all events that occurred in the last 30 days.

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Note

The Event Center tab is integrated from Network Intelligence Service (NIS).

Subscribe to alert events

Subscribe to alert events to receive notifications about their occurrence and progress by phone, text message, or email.

  1. Log on to the CEN Console.

  2. On the Instances page, find the target CEN instance and click its ID.

  3. On the CEN instance details page, click the Event Center tab, and then click the Event Subscription button.

    image

  4. In the Alert Settings dialog box, subscribe to alert events. This interface mirrors the CloudMonitor console. For details, see Manage event subscriptions in CloudMonitor.

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