Network Intelligence Service (NIS) centralizes cloud network events so you can monitor changes, detect anomalies, and troubleshoot issues affecting your business.
NIS organizes events into three views in Event Center:
| View | What it shows | Data retention |
|---|---|---|
| Issue Events | Exceptions that have already impaired business and remain In Progress | Last 7 days |
| Risk Events | Exceptions that may impair business and remain In Progress | Last 7 days |
| Event Records | All issue events and risk events, both In Progress and Closed | Last 30 days |
Use Issue Events and Risk Events to monitor active exceptions. Use Event Records to review the full history, including closed events.
For a complete list of event types supported by NIS, see the Events section of the Event center topic.
View issue events
Issue events are exceptions that have impaired business and have been in the In Progress state for seven days.
Log on to the NIS console.
In the left-side navigation pane, click Event Center.
On the Event Center page, click the Issue Events tab. The tab lists issue events with the following fields: ID, content, state, occurrence time, and region. To filter the list, use the parameters in the following table.
Parameter Description Time range Specify a time range. Data is available for the last 7 days at most. Affected Resource Enter an instance ID to filter by affected resource. Content Enter a keyword to filter by event content. To view the alert history for an event, click Trend of Historical Alerts in the Status column. NIS displays historical alerts for up to the last 7 days.
To view event details, find the event and click Learn More in the Actions column. The following section describes the information about packet loss due to excess Internet bandwidth usage.
Event Information: the event ID, level, content, state, occurrence time, region, and possibly affected resources. Click an instance ID to go to the instance details page.
Usage Information: bandwidth usage in the hour before the occurrence time, and a prediction of bandwidth usage in the hour after.
View risk events
Risk events are exceptions that may impair business and have been in the In Progress state for seven days.
Log on to the NIS console.
In the left-side navigation pane, click Event Center.
On the Event Center page, click the Risk Events tab. The tab lists risk events with the following fields: ID, content, state, and region. To filter the list, use the parameters in the following table.
Parameter Description Time range Specify a time range. Data is available for the last 7 days at most. Affected Resource Enter an instance ID to filter by affected resource. Content Enter a keyword to filter by event content. To view the alert history for an event, click Trend of Historical Alerts in the Status column. NIS displays historical alerts for up to the last 7 days.
To view event details, find the event and click Learn More in the Actions column. The detail page shows the event name, level, and affected resource type and quantity.
View event records
Event records include all issue events and risk events from the last 30 days, covering both In Progress and Closed states.
Log on to the NIS console.
In the left-side navigation pane, click Event Center.
On the Event Center page, click the Event Records tab. To filter the list, use the parameters in the following table.
Parameter Description Time range Select a time range. Data is available for the last 30 days at most. Affected Resource Enter an instance ID to filter by affected resource. Content Enter a keyword to filter by event content. To view the alert history for an event, click Trend of Historical Alerts in the Status column. NIS displays historical alerts for up to the last 7 days.
To view event details, find the event and click Learn More in the Actions column.