All Products
Search
Document Center

Network Intelligence Service:View NIS exception events

Last Updated:Aug 20, 2026

Network Intelligence Service (NIS) provides a unified portal for you to query and analyze cloud network events, helping you monitor changes to your cloud network resources and quickly analyze and pinpoint problems during service failures.

Background information

For the events supported by NIS, see Event summary.

View problem events

Problem event: an abnormal event that has already caused business damage and whose status has remained In progress for 7 days.

  1. Log on to the NIS console.

  2. In the left-side navigation pane, choose Event Center.

  3. On the Issue Events tab of the Event Center page, view the problem event list and specific information such as the event ID, event content, event status, occurrence time, and region.

    You can also configure the following information to view the target problem event.

    Configuration Item

    Description

    Time Range

    Select the time range for which you want to view problem events. The earliest start time you can select is 7 days ago.

    Affected Resource

    Enter the instance ID of the affected resource.

    Content

    Enter the event content.

  4. In the Status column, click Trend of Historical Alerts to view the historical alert situation. NIS displays the alert records of the instance over the past 7 days.

  5. In the Actions column of the target problem event, click Learn More. This topic uses the Internet bandwidth limit exceeded packet loss event as an example, and you can view the following content.

    • Event Information: contains the ID, level, content, status, occurrence time, and region of the problem event, as well as the resources that may be affected. Click the instance ID of a resource to go to the instance details page of the instance.

    • Usage Information: based on the event occurrence time, displays the bandwidth level exceedance in the previous hour and predicts the bandwidth level exceedance in the next hour.

View risk events

Risk event: an abnormal event that may cause business damage and whose status has remained In progress for 7 days.

  1. Log on to the NIS console.

  2. In the left-side navigation pane, choose Event Center.

  3. On the Risk Events tab of the Event Center page, view the risk event list and specific information such as the event ID, content, status, and region.

    You can also configure the following information to view the target risk event.

    Configuration Item

    Description

    Time Range

    Select the time range for which you want to view risk events. The earliest start time you can select is 7 days ago.

    Affected Resource

    Enter the instance ID of the affected resource.

    Content

    Enter the event content.

  4. In the Status column, click Trend of Historical Alerts to view the historical alert situation. NIS displays the alert records of the instance over the past 7 days.

  5. In the Actions column of the target risk event, click Learn More to view the name and level of the risk event and the type and quantity of affected resources.

View planned O&M events

Planned O&M event: information about upcoming O&M changes to cloud services and resources, including planned lifecycle events such as the support, end, notification, and automatic upgrade of different versions.

  1. Log on to the NIS console.

  2. In the left-side navigation pane, choose Event Center.

  3. On the Scheduled O&M Events tab of the Event Center page, view the planned O&M event list and specific information such as the event ID, name, level, content, status, region, occurrence time, scheduled execution time, end time, and last modification time.

    You can also configure the following information to view planned O&M events.

    Configuration Item

    Description

    Time Range

    Select the time range for which you want to view planned O&M events. The earliest start time you can select is 7 days ago.

    Affected Resource

    Enter the instance ID of the affected resource.

    Content

    Enter the event content.

  4. In the Status column, click planned O&M history to view the historical planned O&M situation. NIS displays the planned O&M records of the instance over the past 7 days.

View event records

Event record: a summary of problem events and risk events within 30 days, including both In progress events and Closed events.

  1. Log on to the NIS console.

  2. In the left-side navigation pane, choose Event Center.

  3. On the Event Records tab of the Event Center page, view the event record list.

    You can also configure the following information to view the target event record.

    Configuration Item

    Description

    Time Range

    Select the time range for which you want to view event records. The earliest start time you can select is 30 days ago.

    Affected Resource

    Enter the instance ID of the affected resource.

    Content

    Enter the event content.

  4. In the Status column, click Trend of Historical Alerts to view the historical alert situation. NIS displays the alert records of the instance over the past 7 days.

  5. In the Actions column of the target event, click Learn More to view the specific event information.